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Union Minister for Railways, Govt of India
IRCTC offers some options for seats, and after collecting the ticket cosr etc, it indicates that ticket is not booked as desired seats-option (like at least oe / two lower berths not available). If a credit card is used then that much amount is lost till next billing period. Suggest that if requested option of seats is not met then, available seats may be indicated and then if the Passenger is willing then he can pay.

Secondly, often we have been allotted upper berths despite being Senior Citizen/Women, entailing requesting other passengers and succeed sometimes only. Instead of this IRCTC can reserve lower and middle berths for Ladies and Senior citizens, and Rls need not worry about equidistribution of the weight in a compartment, since all regular trains are full to the capacity.

The above modifications do not affect Railways in any manner, except pleasing the Passengers/Customers. Also, a few minor adjustments in the computer program is all required.

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