Long delays in TDR refund.

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To
Cabinet Minister
I had to travel from Manikpur to Jabalpur on 30.05.2018 with my wife. I had reserved ticket of Sleeper in NJLP - JBP Special Express Train which was scheduled to arrive at 6 pm. I reached station at 2.45 pm and on inquiry got to know that train is running late by 10 hrs. So I filed TDR and purchased unreserved ticket and traveled by another train. Till today, i have not received refund money of 975/- in my account . Since last one month, the status is showing as CR registered against TDR on my IRCTC account. I called on 07556610661 (This no. is always busy and luckily gets connected) they told me that you will receive in 4-5 days, But 10 days have passed since then. I fear that there may be some scam here. Railways must do something to accelerate the process of TDR refunds.
The Petition was also marked to:
Railway Board
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