E Wallet issue
I had opened my e wallet in 2014 in IRCTC and I used several times due to loss of memory in password I failed to use it . My Last balance was Rs 764.
Few days back I tried to use my wallet So I made a top up of Rs 500 The top up was correctly added in my wallet but while I used my wallet I got the reply that wallet was expired and it asked to renew I tried to renew with my present password but unfortunately I cannot
Renew my wallet
I approached the customer care by several mails no use no reply just they send ticket numbers No useful action They have taken So far
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RE:Re: E wallet status. proof. Attached Ticket Id:-799648
ITRCTC
x
care@irctc.co.in
ஜூலை 7, சனி, பிற்பகல் 1:59 (5 நாட்கள் முன்பு)
பெறுநர்: நான்
Greetings,
This message has been automatically generated in response to email sent by you having subject:
Re: E wallet status. proof. Attached
There is no need to reply to this message right now. Your email has been assigned Ticket Id:-799648
Please include
Ticket Id:-799648
in the subject line of all future correspondence about this issue.
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