E Wallet issue

Signed 1/3000
Online Signatures: 1
Customer Care Officials
I had opened my e wallet in 2014 in IRCTC and I used several times due to loss of memory in password I failed to use it . My Last balance was Rs 764.

Few days back I tried to use my wallet So I made a top up of Rs 500 The top up was correctly added in my wallet but while I used my wallet I got the reply that wallet was expired and it asked to renew I tried to renew with my present password but unfortunately I cannot
Renew my wallet

I approached the customer care by several mails no use no reply just they send ticket numbers No useful action They have taken So far
RE:Re: E wallet status. proof. Attached Ticket Id:-799648

ஜூலை 7, சனி, பிற்பகல் 1:59 (5 நாட்கள் முன்பு)
பெறுநர்: நான்


This message has been automatically generated in response to email sent by you having subject:

Re: E wallet status. proof. Attached

There is no need to reply to this message right now. Your email has been assigned Ticket Id:-799648
Please include

Ticket Id:-799648

in the subject line of all future correspondence about this issue.
I am also the victim of e-wallet balance of Rs. 7311/-and unable to use because my IRCTC account become non operative due to wrong password entry. I have tried a lot and sent several mails and spoken to the customer care but of no useful action and money is lying in the wallet since 2016 more  
Jul 20
Ridiculous, better use internet payment of SBI , if you have the facility. more  
Jul 20

Related Petitions

    • Corruption in Booking of Tickets under Tatkaal scheme

      The system of issuing tickets under the Tatkaal scheme now provides a designated booking window in all booking offices a day in advance of the journey date. But an unholy nexus of black marketeers ...

      By Asis Kumar Das
    • Restrict non-passengers on platforms especially children

      Railway Station platforms are dangerously overcrowded with people accompanying the actual passenger(s) far exceeding the numbers necessary. This kind of heavy footfall not only causes wear and tear...

      By Chitra Vellaichamy

      My petition endeavours to have a safe and convenient boarding of the train, especially to the women, children and senior citizens. This can obviate difficulties in proceeding to the compartment and...

      By Srinivasa Rao Samrajyam
    • Even AC II Tier is so indifferent

      With due respect and with deep sorrow, I ,UDAY PRATAP SINHA , A Sr.Citizen and a retired person from a private Company, was travelling from Ranchi ( Jharkhand ) to Howrah by Kriya Yog express Train...

      By Deepak S Sinha
    • Providing support to elderly and differently abled people

      There are many elderly people like my mother who are suffering from different problems or other and find it extremely difficult or even impossible to climb the stairs of the trains

      By Dipankar Sen

      Respected Goyal Sab. Ref :- An appeal without prejudice Sub :- Bookings of Sr. Citizens and old females. Sir. I booked five tickets on 31/8/19 of family members from udai...

    • Bogie position - a real mess & hazard for passengers esp. novice!

      I am travelling daily by 12936Up / 12935Dn Intercity Super fast Express. An additional bogie DEx1 {esp @weekend} is fitted almost at the end of the train, which is isolated from the 'D'series {whic...

    • Catastrophic Coach Situation in passenger trains

      The way people litter the coaches is a terrible scene. Everywhere the spits distract us; it is really catastrophic ! At least, we can keep the area clean which we occupy during travel. What are we ...

    • Clean, hygienic toilets

      I travel every year long distance, with the journey lasting around 24 hours, during which I have to almost curb all intake of food or drinks as for the ablutions latrines and toilet is filthy. Here...

      By Ashish Rai
    • Make the Seating in Double Decker train comfortable

      One good thing about the double decker train is that it is quiet fast (5 hrs. 30 mins between Chennai and Bangalore). However, it is the most uncomfortable AC chair car train to t...

      By Padmanabhan G
    • Clean, Hygienic and Certified FOOD at Railway Stations

      FOOD at Railway Stations can be made a whole lot better by simply improving the below measures - Cleanliness - Often pantry cars are infested with cockroaches and rats as are the station...

      By Srila Ramanujam
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)