Videocon d2h Limited

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Videocon is in the business of DTH. They offer DTH to subscribers through prepaid recharging. One can find most of the consumers in rural areas and in under privileged society.
2.00 / 5 15 Reviews
Mumbai
1st Floor, Techweb Centre, New Link Road, Near Mega Mall, Oshiwara, Mumbai
2.0015
2.00
Poor response. In January 2019, I had to pay twice by my credit card for monthly prepaid subscription. This is because their website did not show successful payment for first transaction. But they gave credit only for 1 month.
Since then I have been following up with them for either credit for another month or refund of excess payment. There is meaningless exchange of emails but no action. At one point they claimed to have refunded excess payment. But when I showed them credit card statement evidencing no refund, they just kept quiet. Till date the matter remains unresolved.
Very bad customer service.
Contact ICRPC to file complaint against any service provider in India.
Visit www.icrpc.org
International Consumer Rights Protection Council is protecting consumers since last 22 years.
Poor
Reponse for last 4 years Ok.

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