Reliability of power supply and prompt attendance to power failures & complaints if any are the hallmarks.
------- Edited on 2019-05-09 -------
we were proud of continuous electric supply we used to get. However the outages have increased in the past few months. The solace is that even without lodging a complaint the supply is restored in a reasonable time. The rates are exorbitant though. With present scheme of subsidizing an installation of an individual solar generator, the demand from GUVNL will come down over a period leading to an even better service. Those who have installed the solar plant are quite pleased with the performance because many of them are saving on their monthly electricity bills
------- Edited on 2021-07-03 -------
Excepting a few cities like Ahmedabad and Mumbai, Vadodara services are better than most others. As mentioned already by Sh. Santosh, the company must plan for future underground cabling soon. This may reduce pilferage also.