I am facing a challenge with respect to Fixed Deposit withdrawals here. Authorities are claiming that they cannot pay the amount in Cheque giving reasons of SBI and SBM merger! This is not correct and one cannot expect common people to carry large cash and deposit elsewhere. This is absolutely against Digital economy and cashless India our PM and we all envision for! Please take actions.
Also, I see lot of time consumed in rendering services, lack of customer satisfaction measures, digitization etc.