The employees of SBI are headstrong, do not feel any responsibility, consider the customers as slaves and exhibit typical governmental arrogance. It is high time they should be brought to 'real working'. There are very few good samaritons, however.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"