Lodha Group

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Lodha Group
2.40 / 5 5 Reviews
New Delhi
India
2.405
2.40
I have taken a 3BHK house in Palava and until now despite paying more than 80% of the money, I have not been allowed to visit the site. It is unfortunate that we don't get to see what we have bought despite paying such a huge amount of money.
I have taken 1 BHK house in Lodha Casa Rio in Mumbai .. Lodha doesn't allows site visit during construction period ...that's the biggest disadvantage. They gave possessioin 2 years late.

Rest all is good ....Quality and site development is awesome !!

-Arvind
smp.arvind@gmail.com
+91 9987934709
They advertised by sending property available by email and when wanted to visit to see and buy the property in Sanathnagar had cancelled appointment in the last minute. I had made effort to accumulated the required loan and finances to buy the property but felt cheated when I was denied the opportunity to see the property. If I was not sent an email, I would not have minded.
***

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There is no concept of customer service. Once you book the flat they provide absolute no assistance to their customers. They have developed a very intelligent process where once the flat is booked sales teams will hand over the account to Relationship manager RMs. Don’t get carries away with the name, these RMs will make you say that government workers are better than them. Most important thing ensure everything that is promised is obtained in writing. The RMs will simply not listen to promises made by sales teams.

Also do not expect any support from them for registration, only big builder that requires you to go and collect the registration documents, their argument is that they have 6000 flats if they can build so many flats and hire so many people for selling them cant they invest a little for having implants to aid customers.

They are like bank collection officer of old times… any delay and they will bomb you with interest and more interest and more interest….

I must admit that while the brand is huge, they don’t know C of Customer Service…. I will never recommend anyone to Lodha if they have any self-respect and are keen to keep that intact.
1.00 / 5 5 Reviews
Palava City, Casa Bella, Thane, Maharashtra, India
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