I met with an accident @ Mohaddipur wherein there was a considerable damage to my bike. Took my bike to ICICI Lombard office near Vjay Chowk. The staff handed over a form to fill up. Came down and inspected my bike, took pictures of the same; asked a few questions as to how it had happened and later on told me to take it to authorised Hero service center- Gorakhnath, where my bike was repaired for just 1100 as against a repair value of around 5,000.
Overall Experience: Good. Since the entire process was easy. Gave 3 stars because the ICICI guy was just mechanical in conversation and not much friendly. Well, you may expect it in India.