The worst insurer who have no concern for he insured. It is not only my experience but a number of my friends have discussed about the insensitive ness of the company. Even personally I am a sufferer in the hands of the co where the co is not willing to accept its mistakes though the ombudsman has confirmed their failure. Still the ombudsman awarded only a meagre amount instead of my full claim. I am proceeding legally through consumer forum based on ombudsman findings itself and also against ombudsman who has given such a small amount for co failures without any reason or reasonableness.