I wish to bring to your DTDC office services in Gajuwaka, Visakhapatnam area.
I live in Sheelanagar, which is very nearer to Natayyapalem. I received a parcel A32864283 Dated 22-9-2015 from Ahmedabad(Amazon). I received a call from your Natayyapalem office saying that, to pick parcel from DTDC office Natayyapalem. I want to know why it is happening only with DTDC. I am regularly receiving letters and parcels from Postal Department and rest of all Courier Agencies. I told DTDC Staff, that this matter will be informed to your Head Office, they boldly said, yes you can do it no problem. However, I informed to AMAZON about this, they made it to send to my home.
The same matter with DTDC No. K74628261 Dated 27-3-2015 from Bhubaneswar. . I told DTDC Staff, that this matter will be informed to your Head Office, they boldly said, yes you can do it no problem. I picked it personally.
Once, customer enters DTDC office, staff will give importance to chit chat among them. They will never recognise/acknowledge their presence.
They have setup DTDC offices from Natayyapalem to Old Gajuwaka in three places one kilometre apart. One is in Natayyapalem. Second Gajuwaka Auto Nagar Bus Stop back side, third at old Gajuwaka Junction.
------- Edited on 2016-05-04 -------