I have my family accounts with DELHI Hauz Khas Branch & till demonetization have found bank running comparable to other PSU banks but on Demonetization have found that Bank on the pretext of not having enough Cash have started making & following their own rules & started following those. They did not observe on exchange rules of Rs.4000/- &withdrawal rules of Rs.10000/- & Rs.24000/- a week. This has caused customer lot of inconvenience standing daily in long Ques with unnecessary discussions with no results. Managers & staff members were acting as if they were not custodian of our money but are giving us a charity . Unable to understand how a PSU bank refuses to follow RBI guidelines & can run with their wishes. Now question arises is it safe to keep money with such banks in INDIA.
I have the saving accounts with Corporation Bank, Kalina ,Santacruz (East), Mumbai. Pension is credited to my account every month and intimation is given on cellphone. The service given by this branch is excellent. There is no cause for any complaint.
The branch in whichI am having my account is very bad. No helpful staff. Over crowding. Branch Manager have no concern about what is happening in his branch. Even if you approach the Bank Manager you will always get evasive reply. Staff are overloaded hence they find no time for Personal Banking which was their motto. I am referring about th Rohini Branch.
Corporation Bank Malleswaram Branch had dishonored a cheque issued by my brother-S Sridhar, who resides in USA. A case was filed at Bangalore Consumers Forum who ordered the Corporation Bank Malleswaram Branch to pay compensation of Rupees. 20,000 and cost Rupees. 2000.The Bank went on an appeal to the Karnataka State Forum which dismissed the appeal. I had argued the case myself.