BSNL

Neither the Landline service nor the mobile service is good. They lack professionalism. For any fault they donot respond and even telephone enquiry also the official are casual in their approach. I do not feel the organisation with this attitude will improve in future. It will have a un-natural death due to lethargic attitude.

------- Edited on 2016-02-21 -------

The Broadband service provided by BSNL is frequently not working and whenever a complaint is given, someone from the exchange gives a ring and enquires about the working without visiting the instruments provided by them. They give false message that your complaint has been attended/ rectified.

------- Edited on 2016-07-25 -------

BSNL broadband service is one of he worse service provider, I have ever came across. The connectivity fails very frequently and on lodging complaint through 1500 your complain is booked and next day the massage comes that your complaint has been resolved. In fact they monitor the machinery at their end and never visit to the spot. JTO/ SDO and other BSNL officials never visit the spot nor give a permanent solution. As alternative service providers are not available, we have no alternative than to continue with BSNL.
It is just like another public sector undertaking, which going to die very soon, once the private players are active in the area.

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BSNL is offering mobile connection and perhaps they are not as good as they are in landline services. They have problem of services in NCR region as the MTNL works as a local circle in NCR whereas BSNL become mobile as soon as they come to DELHI from NCR. Delhi does not fall under their service area and hence the subscribers are charged as in roaming.

BSNL should ideally MOVE out of Mobile services since their Networks Never pick adequate signals EVEN IF you are placed near a Tower of BSNL. Some of the sincere officers " throw up " their hands whenmention is made about this fact. They say that TRAI inspectors do not report the excess radiation from the private telecom player's signals since they are " well looked after " by the private
Telecom players while the BSNL officers can, at best offer them Tea with biscuit only. I have ' ported ' to AIRTEL from BSNL after I found that I get very weak signals even though I stay about few buildings away from a BSNL Tower. BSNL is very good when you go to Rural India but in Urban areas the private Telecom players score.
Not many people use much of Landline except in the case of Internet. But, BSNL Internet Speeds are
" PATHETIC " and will only suit HOME segment and they lose out on the lucrative " BUSINESS " segment where " Download speeds " should be " No Bullock Cart " rate. WHY CAN'T BSNL PROVIDE
FASTER INTERNET SPEEDS AND MAKE THEIR OWN PRESENCE FELT...??...

From one month 3G/2G network problem on my Tablet.