WAITLISTED TICKETS AND THEIR FATE :TRAVELLER NOT JUST LOSING MONEY BUT THEIR PLANS:
Of course when a waitlisted ticket is not confirmed the amount is remitted automatically into the account of the customer, what about their plans ?
WHEN THE EARLY BIRD CUSTOMER PAYS AND BOOKS THE TICKET MUST HAVE SOME GUIDE LINES AT WHAT STAGE THE CUSTOMER SHOULD STOP BOOKING WAITLISTED TICKETS SO THAT THEIR TRAVEL PLANS ARE NOT JEOPARDIZED AND THEY DONT LOSE ON CANCELLATION MIDWAY WITH WAITLISTED TICKETS.
The GNWL (General waiting list) quota is okay. The quota is a big number; so can wait for some days to see the development trends and then make alternate plans.
But there are other types of waitlisted tickets ,classifies on different Quota basis.
Besides General, Pooled & Remote Location (GNWL, PQWL- pooled quota for group of small stations, RLWL- remote stations). This is with the original intension of giving a chance to Genuine, Emergency Travellers and late deciders from intermediary stations. Good that a chance to reserve in advance is given to all Rail Travellers. This Practice without somemodification will scuttle the chances or keep in abeyance the chances of the Early birds who book tickets on the first few days of start of reservation (120 days) particularly during Festival Seasons and Senior Citizens who plan well ahead.
THIS CAUSES DISCOMFORT AND PROBLEMS TO THE EARLY BIRDS, WHO ACTUALLY HELP TO PLAN THE RAILWAYS TO ORGANIZE THE NUMBER OF ACCOMMODATION REQUIRED , AND ALSO FILL THE COFFERS 120 DAYS BEFORE THEY START TO RENDER SERVICE.
They book a wait listed ticket and wait anxiously till the previous day of the journey, when the list is prepared. If it is in GNWL (General waiting list), there will be a chance in the 120 days to get the ticket confirmed.
BUT IN OTHER CATEGORIES OF WL TICKETS, PQWL, RLWL, ONE HAS TO WAIT TILL THE PREVIOUS DAY OF THE JOURNEY; THAT WILL PUSH THE TRAVELLER TO ANXIETY. AND WHEN ONE DOESN’T GET CLEARED WHAT CAN THE TRAVELLER DO JUST THE PREVIOUS DAY OF THE PLANNED JOURNEY?
A PROBABLE SOLUTION : THE INDIAN RAILWAYS SHOULD NOT ISSUE SUCH WL TICKETSAS PQWL,RLWL UNLESS SURE OF GETTING CONFIRMED, TO MAKE SURE NOT TO JEOPARDIZE THE TRAVEL PLANS OF A WELL PLANNING TRAVELLER.
PQWL,RLWL TICKETS CLEARANCE(if not full at least a portion of it) SHOULD BE DECLARED 10 DAYS BEFORE THE START OF THE DATE OF TRAVEL; THIS WILL GIVE THE WAITLISTED TRAVELLER TO MAKE ALTERNATE PLANS IF THE TICKET IS NOT CLEARED. – So that all parties are winners and looser.
There could be even better suggestions from the learned Circle Members. more