Why Peoples are no negative about Railway

Why such types of quotes coming out, instead of appreciating and encouraging comments. As all the Citizens and passengers are feeling and experiencing a better quality of Railway now a days. We doubt on the words in the scenario of 2006-2015 " उसने जरूरत पड़ने पर जरूरतमन्दों को मदद और सहयोग भी दिया है। इसने देश के आर्थिक विकास में शानदार तरीके से जिम्मेदारी निभाई है।" In the term of last sultanat we 227 PAF families of Kamla Raman nagar 2, Matungq Rd, Mumbai. With other 1454 families along the Western Railway between Lower Parel to Dahisar. Have been demolished to hellllllll desert because of visionless and paralysed Rehabilitation and Resettlement Policy of MUTP2, MMRDA and Misguidenc from NGO involved. We are also smelling a fundamentalis and favouratism in Rehabilitation and Resettlement by those Agencies and NGO. जय हिन्द। जय महाराष्ट्र more  

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What is the email id of Railway authorities to post our grievances. more  
Railway has improved a lot in last 2 years.still a long way to go more  
how many new services are added? How quickly we can get the confirmed ticket? How cost effective the premium trains? How reasonable the premium tatkaal costs? How costly is the cancellation process? Railways have to introspect all these questions. more  
there is some improvement in attending to grievances of passengers but still lot needs to be done.to achieve this attitude of Railways employees and bureaucrats has to change.they still feel that they are bosses and passengers are at their mercy. more  
People were always negative about railways but they didn't had a forum to express their views. Earlier people knew their complaints will get no response from authorities, so what is use of wasting time and energy for lodging complaints. Now railway authorities are taking complaints seriously and trying to solve obviousky more and more people will come forward with complaints. more  
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