Why no service standards for ecomm apps

BIS why are you so inactive.
Why are their no standards for customer service on ecommerce apps like zomato bigbasket swiggy.

See attached lady asks zomato on chat and complains about fly in food. In turn the customer service bots propose to add one more?

Automation without standards and mind application. This is what happens when regulators like BIS are asleep more  

FD5A31A2-487C-4ECC-8323-198DAEDBD478___20191115110603___.jpeg
View all 9 comments Below 9 comments
BIS is a non functional organisation and the it takes a long time for them to come to terms with the existing pace.They have been sleeping over the years and have become so lethargic that to make them work will be a herculean task for anyone.The whole organisation needs a revamp and am sorry to this.They should be told in no uncertain terms that if they do not perform they can leave more  
Unfortunately what you write is true but no one cares about the citizens. And the parliament has passed an act to give even greater powers to BIS, which are only used in coercive ways , never ever to benefit the lives of citizens more  
The FSSAI to look into the matter. more  
Why you need to have a crutch to stand up . It is a common problem in our country , that they will just look up for someone else to come and save them. Instead Start taking action. If Indians as customers had any sense of pride left in them, they would stop visiting the shop which gave them bad service, but no, that will not happen. Threat of business loss is far greater than any standards set up by some defunct government body. more  
Is it a question of customer service expected from an establishment manned with such IDIOT executive(s) ! The only question should be as to how such establishments with such kind of people are allowed to function in this country ! They should immediately be asked to close all their shops and adieu. more  
Why are their no standards for customer service on ecommerce apps like zomato bigbasket swiggy? If you are not happy with them, the easiest way is to boycott them.

You should ask "Why are there no standards for political parties and politicians?". It is something like asking for standards for customer service from them. more  
Post a Comment

Related Posts

    • Security Guarding Service Standards

      Can local circles and bureau of indian standards please make standards for security guard companies. please do a bottoms up exercise. i feel problem with indian standards is that the gov...

      By Sandhya Agarwal
      /
    • BIS needs clear direction

      A friend forwarded this attached graphic on how BIS has a standard for jaggery. I dont think BIS gets it. Unless u are making mandatory standards no point in your staff copying standards...

      By Sarita Ravichandran
      /
    • Gold Hallmarking

      Excellent overview on hallmarking. Includes the circle survey also. BIS needs to fix gaps in hallmarking before making it mandatory.

      By Neelima Verma
      /
    • BIS STDS

      manufacturing AND SELLING of any type of goods, say ornaments, clothes, cement, steel , MILK , PANEER ETC should be covered under quality standards laid down by BIS . AND FIRMS SHOULD NOT BE ALLOW...

      By Satyapal Singh
      /
    • IT IS INEVITABLE FOR PRICES TO GO UP TEAR AFTER YEAR :

      Of late we have been witnessing prices not going up, but taking rapid strides in short periods . Some havent come down at all . Some comes down a bit stays higher than the previous level . I dont l...

      By Jayakumar Daniel
      /
    • NOT the job of BIS to make a standard from scratch.

      Somebody like industry associations or activist bodies has to approach the BIS with a full standard. Only then BIS will set up a technical committee to examine this submission. This technical commi...

      By Vinayak Rao
      /
    • Caravan Music Box and Hox

      Our experiences with highly advertised Caravan music system. First unit bought in 2017 broke down within 14 months, second one replaced at out cost of Rs.1000 broke down again within 13 months. Ag...

      By Chandra Prakash
      /
    • Air purification masks

      Companies are selling all kinds of air purifier masks nasal filters and what not. Why are standards for such products not set by Govt of India. People are selling 20 rupees mask for 300...

      By Asha Gupta
      /
    • Answer this BIS

      This water issue is getting a bit murky. Earlier seemed like it was to show Delhi in bad light and now this. The RO association would obviously want a bad biased report so everyone buys RO. Would B...

      By Manju Patel
      /
    • BIS like water get fruits veggies tested as well

      BIS says it tested water samples. I urge them to get fruits and veggies tested on same lines. A lot of the stuff we are eating is carbide ripened or colour infused and has dangerous chemicals. BIS ...

      By Harsimran Kaur
      /
    • Good work BIS

      See attached this fellow is saying the samples of your water testing in Delhi were given to some party workers.

      By Nikita Merchant
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)