TDR Refund for Cancellation - Key Issues

Below are some of the key issues as outlined by you in regards to TDR Refund for Ticket Cancellation. Kindly review and share any additional inputs you may have on this subject.

We look forward to understanding all the issues and then implementing solutions to address them.

TDR Refund - Key Issues

1. Many time the site just logs off the system when File TDR is selected
2. Site hangs while trying to file a TDR refund
3. There is no time limit for closing a TDR refund request
4. Some cases go on for years without the refund actually happening
5. TDR refund is many times declined due to non-justified reasons
6. Many TDR refunds never happen
7. In case TDR is filed for a PNR having two waitlisted tickets and one RAC ticket, only RAC passenger refund is obtained and wait listed passenger refund is not given
8. The rules and regulations around TDR filing are not very clear
9. The TDR filing time is two hrs after the departure of train, but if you do not have the internet connection in that two hours, your money is lost
10. Sometime when a TDR is filed, the reply comes saying that the passenger travelled. more  

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Dear sir, TDR refund has got its draw backs and advantages as it depends upon the server at that moment" I have a case to present, I had two pairs of tickets one was confirmed sleeper and the other was w/l 3A ticket . As the confirmation message never came I rushed to Agra can't railway station at 1530 hrs I perforce cancelled the sleeper ticket and retained 3A ticket for travel on 24 Apr. While the chart at Railway station clearly says Rs150/- per person the duty clerk intimated that there is a flaw in the board and computer deducted Rs 180/- per person. Now how the Railways is functioning one can see by the chart and practice. Thanking you for your advise, M. Lakshminath. 9989922422 Sent from my iPad. M. > On 21-Apr-2016, at 11:42 PM, Ministry Of Railways wrote: > > > Find this email inappropriate - Unsubscribe > LocalCircles is now available on iOS and Android. > > Ministry Of Railways > Ministry Of Railways posted a message in "Make Railways Better". > Subject: TDR Refund for Cancellation - Key Issues. > Below are some of the key issues as outlined by you in regards to TDR Refund for Ticket Cancellation. Kindly review and share any additional inputs you may have on this subject. > > We look forward to understanding all the issues and then implementing solutions to address them. > > TDR Refund - Key Issues > > 1. Many time the site just logs off the system when File TDR is selected > 2. Site hangs while trying to file a TDR refund > 3. There is no time limit for closing a TDR refund request > 4. Some cases go on for years without the refund more... > Reply Reply to this email to post a comment. > > If you believe that this post is inappropriate for this Circle, report it. > This email was sent to mocherlal@gmail.com. If you don't want to receive emails from LocalCircles in future, please Unsubscribe. > LocalCircles, Inc., 1556 Halford Ave., Suite 290, Santa Clara, CA USA 95051. > 107 Urbtech Matrix Tower, Plot No. B-4, Sector - 132, Noida, India, 201304.Privacy Policy. more  
The Railway authorities should review the rule for the benefit of the passengers. more  
for claiming TDR, the time of arrival of the train at the boarding station should be considered and not the starting station. Giving an example, I booked a ticket to Mumbai by a train starting in Vizag but boarding in Secunderabad. Since the ticket was WL, I found that ticket was available for an earlier day in current reservation and I booked. I was refused TDR as my ticket was confirmed by the previous train based on the starting station allotment. This discrepancy could be looked into. more  
shuaib jawadwala Neat Clean Mumbai & Green Mumbai. this is my Aim Goal.With All my Friends & People who loved .Greencity. more  
Sir, now i am travling to goa by train no 11085, pnr 8532239707, i booked grp of more than 40 people with mu father 90 y, mother 80 y, kaku 78, last movement they relocated in diff bogies, we r traveling back on monday by same train, we r told that same bogi will not available that time also, sir can you help us Dr. N. A. Inamdar. 9869515089 On Apr 21, 2016 11:21 PM, Ministry Of Railways wrote: more  
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