Surge Pricing on advance booking Unfair Trade Practice

Ruled the consumer court and 30000 fine on Uber. I suggest if they charge surge on advance booking we should all file such a case and consumer affairs should file a class suit - ask uber for all data where surge was charged on advance booking and then Uber to pay each one 30000.

Disposing of the complaint filed by Raman Kumar Soni, a resident of Phase 3B2, Mohali, the forum said: “The practice of charging excess fare than that of actual contracted fare at the time of advance booking, is unfair trade practice, which needs be deprecated.”

When Uber claimed it had already refunded around Rs 84, the forum ruled that it amounted to the firm’s admittance to having charged extra and said: “To keep a check on such unruly service providers, who commit breach of assurances, promises and commitments at the nick of time, they are required to be dealt with a heavy hand. more  

View all 18 comments Below 18 comments
Some Directives to the Industry at large is required &/or Preventive measures required to be adopted by the Regulating Authorities. more  
After charging EXORBITANTLY & earning HUGH profit any Business can shed Rs. 30000/- with joy. What about the UNFAIR TRADE PRACTICE - at large????? more  
1 and 1/2 years back Sitting set so BUT TO BE RE REGULATED in a Justified manner. Travel Cars ARE NOT FOR MERE CORPORATE STAFF AND DOUBLE EARNING FAMILIES. more  
Hi Nikita,

If you don't like the prices then don't book, Uber is not forcing you,
please don't try to hurt the service they provide with such petitions.

We need to change our laws and allow the companies to operate freely as
long as they don't coercing others.


On Sun, Aug 25, 2019, 6:09 PM Nikita Goyal <>

> more  
You mean they can charge anything they wish?

When a booking is done a price for the trip is displayed. And it is not a fixed amount. It is given as a range like 250-350. So we expect to pay a minimum of 250 and a maximum of 350. I book because I am comfortable with this price.

However when I take the trip, it ends up being much more than that.

Recently I booked the cab to airport and the charges were shown as 345-462, which is a wide range to start with. However, for the actual trip ended up paying 929 for the trip. Earlier they had the option of contesting this, but now the app does not allow to contest and the customer care email sends an auto response. So we have no recourse for redress.

Uber is most certainly taking people for a ride (no pun intended).

Time for this unfair practice to stop. more  
If advance booking for time fixed travel, which, in case, if peak hours, when most of their fleet are fully engaged, then, these operators surge their rate. These operators can decline saying they don't have vehicle for a fixed time travel, in which case, a patron has to depend on current booking, where these operators can offer rates, which may be prohibitive.

These facts are brought to the notice of traffic and transport regulator, but,these departments are mute spectators.

Why do we blame these operators.

Take example of Auto rickshaws, they are refusing to drive the passengers. This refusal takes place under the nose of a traffic police/ traffic booth and/or in front of group of policemen. This indicates, these policemen, traffic authorities are jointly fooling the public.

This is India, and as long as corruption exist, no official will hear general public voice . more  
Good step. However, we need to advertise not to give surge price on advance booking at prominent places, so that commuters can check the fare bill accordingly. more  
welcome suggestion. one should keep in mind basic principle of Price , it is determined by Demand - Supply condition at a particular time. However , no price could be charged which is unreasonable. Capping of surge price max 25% may be ok. more  
Post a Comment

Related Posts

    • E484K coronavirus variant neutralising antibodies

      This is from a school classmate in USA. Basically saying E484K coronavirus variant from Brazil is neutralising Covid antibodies and may evade the vaccine. So localcircles please escalate this to de...

      By Vikram Gupta
    • How exactly to Delete whatsapp

      How to delete or deactivate your WhatsApp account on Android Step 1: You first need to open WhatsApp and tap on the three-dotted icon, which is located on the top right corner. Step...

      By SN Mittal
    • Vaccine Hesitancy not reducing and needs action

      Many of you know the LocalCircles has been closely taking issues raised by you on Covid-19 vaccine and escalating them for action by Government. Post the last LocalCircles survey, the Government re...

      By LocalCircles Manager
    • Suspension of international flights - Survey Findings

      With the daily number of case of COVID-19 declining, India is likely to recover from the pandemic soon. However, Govt of India has restarted Vande Bharat flights from UK (impacted by the B.1.1.7) a...

      By LocalCircles Manager
    • Citizen Pulse on Whatsapp Privacy Policy

      Many of you have raised issues in regards to the recent Whatsapp privacy policy changes that will go into effect Feb 8, 2021, public feedback on which was subsequently taken up via a survey. Below ...

      By LocalCircles Manager

      जब दो दो कौड़ी के आदमी देश के प्रधानमंत्री को गालियां देते हैं, उनकी कब्र खोदने के नारे लगा सकते हैं , जलेबी खिलाने का लालच देकर गांव से महिलाओं को ट्रैक्टर में बिठाकर दिल्ली बार्डर पर मो...

    • Vaccine Trials

      Some vaccine supporter deleted my last post about how vaccine trials in Bhopal lacked transparency. But thanks to LocalCircles for reinstating Here is video of Deepak Marawi’s wif...

      By Ajay Mittal
    • Should AYUSH Doctors be authorised to perform surgeries?

      Thanks to all who participated in this survey. Below is the final report. While it is understandable that AYUSH Doctors are manning ICUs and providing services on ground, majority still believes th...

      By LocalCircles Manager
    • Mood of the Consumer survey shows signs of demand recovery

      Thanks to all members who participated in the Mood of the Consumer survey to understand earnings and savings position of households for the year and if they will spend in the coming months.

      By LocalCircles Manager
    • Rising Prices of Fuel - Excise Duty Cut Needed

      Many of you know how LocalCircles took up the issue of rising prices of vegetables in Sep-Nov and got Government to intervene, Thanks to all of you who participated in the latest poll on Petrol and...

      By LocalCircles Manager
    • Raising issues on LocalCircles is great

      Friends I am thrilled to share with all of you that i raised the issue of my govt in Tamil Nadu increasing capacity of theaters to 100% was a bad idea and within a day the local circles manager too...

      By Reeta Kumar
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)