Standards for Baggage Handling in airlines

Are there any standards for how an airline should handle or not handle a customers checked baggage. 3 suitcases damaged by airlines in just 2 years and no accountability. They must be throwing I guess.

Will BIS have anything to do on this to help consumers? more  

View all 28 comments Below 28 comments
My experience with Turkish Airlines has been very bad.They have damaged my luggage both in inward and outward journey to USA.They have not responded to our call.On return journey when we took up the matter with their Staff,they told us "Who asked you to travel by Turkish Airways" more  
If baggages were damaged in a period of two years, how any specific airlines could be held responsible? If during a specific jouney these were damaged, immediately on getting the baggages back, the matter should have been taken up with the concerned airline authority in the airport itself claiming for damages. Moreover, even framing rules in this regard would not guarantee against damage of the luggages as there are no provisions for separate shelf in the aircrafts for keeping the luggages of individual passengers separately. more  
BIS cannot frame rules for handling of baggage. However, you can lodge a claim
with the Airline and if no reply in received within 15 days, file a complaint with
the local Consumer Court to get compensation by enclosing the travel documents
and picture of damaged suitcase(s). more  
Why got to the Insurance company when you can claim it directly from the airlines which is less troublesome and easier more  
Airlines all over the world are equally irresponsible in handling luggage. Normally we refrain from claiming the damages through insurance companies for smaller damages done such as a wheel going off etc. due to procedural hassles. But if everyone starts claiming damages, these insurance companies may put pressure on the airlines to handle luggage more carefully. more  
Post a Comment

Related Posts

    • Service Standards Project Status

      I would like to know what is the status of the Service Standards creation project in Bureau of Indian Standards. Earlier this year when this was announced, a hope was generated that perhaps BIS wil...

      By Mala Sehgal
      /
    • Standards for online reviews

      I see some polls being conducted about reviews and ratings in the circles. Lot of people get duped with biased reviews and ratings book hotels buy products and services I believe an urge...

      By Sarita Ravichandran
      /
    • Ethics Standards at companies

      BIS keeps talking about standards. I feel not two companies big or startups have similar standards in India when it comes to integrity and ethics. BIS should make standards for ethical b...

      By Sudesh Rai
      /
    • Call Quality standards

      Everyone must review this localcircles survey forwarded by a friend to me. https://www.loca...

      By Shailesh Deshmukh
      /
    • High decibel horns fitted on two wheeler scooters

      It is observed now a days two wheeler scooters/bikes are fitted with high decibel horns. When the horn is pushed it makes so noise which is unbearable due to this the concentration of other vehicle...

      By Darshan Lal
      /
    • Product testing Labs

      I am very very concerned to read that apple iphone 7 has been emitting radiation above permissible levels. I want to know where can I go get my phone tested for the same. If...

      By Nikita Merchant
      /
    • Apple iphone 7 has a problem

      Radiation levels are found to be above permissible limits. Is BIS or MEITY testing these phones in India or we are just believing whatever these companies are saying. The phon...

      By Shikha Chhabra
      /
    • plastic usage

      As far reaction of constituents of any plastic with hot liquids is concerned, may be fatal.generally , tea cups are mostly used by us and plastic glasses also for water and cold drinks. bu...

      By Satyapal Singh
      /
    • Alternates for single use plastics

      Govt will impose a Nationwide Ban from 2 October 2019 on single use plastics - - Plastic Bags - Cups / Plates - Small Bottles - Sachets This ban will cover ev...

      By Vinita Agrawal
      /
    • Effective Standards needed for Google Home, Amazon Alexa and Siri

      Earlier Google, then Amazon and now Siri, they are listening to your intimate moments or private conversations and some are also sending to random people. Be very careful friends and do not get car...

      By Sarita Ravichandran
      /
    • Are all these valid licenses BIS

      Bisleri Bilseri Brislei Belsri See attached. Cant the standards body ensure jumbled letter brands arent given licenses to save consumer from the fraud?

      By Ashima Gupta
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)