Service of TVs, ACs, Mobiles & Appliances
1) Recently, IFB Service center took away service charges of Rs. 590/- without pointing out the defect in the washing machine & to cheat demanded Rs 4500/- for repairs. A local electrician charged Rs. 500/- & simply put back the displaced belt to repair the machine.
2) Another recent case, Lenovo Mobile was taken to the Service center for slow charging. The technician sitting behind the glass curtain claimed the defect to be the socket in mobile & charged Rs 950/- for the replacement of part, however, the problem of slow charging persisted. Actually, Rs. 950/- were charged for nothing, only for disservice & wasting time money & energy of the customers.
4) Tatasky in contravention of TRAI direction, sell at high rate packages of its own choice to customers with film channels of old & failed movies & other useless channels. Trick of Tatasky trade is not to offer channels desired by the customer. When a customer tries to select channels on Tatasky internet, the net conveys error 404. That is how Tatasky is cheating & fleecing the pockets of the customers & avoiding rules, directions & orders laid down by TRAI
Actually, the product manufacturers should offer 3 free services in two years instead of one year warranty. more
i am thinking to move this to consumer court
old model and no spare parts available !!! more
> Naganand Nileshwar
> Naganand Nileshwar commented on the Post
> Naganand wrote: "I will give you the recent pain I suffered. I entered
> into a contract with Godrej for services of my A/c. This equipment did not
> give me any problem for 5 years. The service contract was extended by
> another 2 years. When this contract was extended for Rs. 5,500/- for two
> years, the manufacturer knew that the equipment was 5 years old and the
> cooling gas would have been consumed during this period. Knowing fully well
> the usage period, Godrej refused to do the refilling of this gas. I was
> compelled to do this from outside for Rs.3,300/-. Godrej has no courtesy
> Every employee of manufacture and the service channels gets their
> increments/promotions based on profits made. The profits cannot be
> increased by surrendering own pay so as natural the neck of the customer
> have to be squeezed.?View/Comment
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