Reputed Manufacturers are violeting their AMCs

Eureka Forbes, a very reputed Manufacturers of water purifiers make AMCs for 1 or 2 years with advance payment. After that the customers are left on the mercy of their service technicians. For any complain, he will decide, when he will come to attend to such critical house hold appliance, when he will bring spares of good quality. Generally they bring substandard spares, which fails in 2/3 months. Again different types of excuses given to attend and rectify the filter, leaving the customers into deep trouble. Ther is nobody from the manufacturer to listen to. All are outsourced, they only looking for their interest, of no help to the customer. more  

View all 24 comments Below 24 comments
Yes, Mr.Ranjit Biswas, you are really lucky. As you were not available in your house, sending a message to you does not cost to the AMC outsourced agency, but he gains goodwill. They are very good till any part or filter is required to replace once within the AMC period. If any part required to be replaced for the 2nd time within the same AMC period due to may be substandard quality, you will face the music. They will make you dance with their excuses and you will be forced to buy mineral water indefinitely. Finally you may be forced to buy the part indirectly from the technician of the same agency. This is my personal experience. more  
May be but as far as I am concerned, I have not, so far come a cross of such a situation and as you said, yes I am lucky. My AMC with the service provider is timely and properly executed by them. more  
But I have a different story. Maintenance of our Water purifier is also done under AMC and the services are invariably carried out at their own. Last year due to unforseen lock down we were detained at upcountry centre for about a year and the house was locked. During this period I had received several phone calls and SMS from the service providers saying that they are unable to carry out the services due. Immediately on returning back during February this year, the service man rushed to carry the services and changing required materials. That means we are lucky enough! more  
Yes, most the manufacturers were selfish and shift their burden by outsourcing their service and maintenance. more  
I am using Eureka Forbes R.O. Water purifier system for the past over 25 years. Till about two years back their service under AMC was satisfactory with heavy charges that kept increasing every year. With Covid spread while the company has further enhanced their AMC charges, they have reduced the periodical visits of their mechanic with no candle replacement till renewal of AMC. The company is basking in its past glory with mismanaged/inefficient competitors. more  
If you are getting munic iipal water, then first filter it with a readymade kit filter available at many stores for Rs.150/- Filter the water thru this, then boil it. Boil for twenty minutes after the bubbles appear. Let it cool and then again filter it into a container from which you draw the water. Much better than all the hassles with these water purifier companies. After all, what did our forefathers do, they did the same thing. more  
can some one guide how to remove excess aluminum found in the water as told by DJB, after boiling water ,the container gets deposited with white layer more  
Post a Comment

Related Posts

    • INDIABULLS HOUSING FINANCE - THE FINANCIAL TERRORISTS

      Sir, at the time of sanction I was told that Indiabulls rate of interest will remain equal to other banks giving me an impression that Indiabulls is governed by RBI guidelines. Had Indiabulls follo...

      By SHAM KUMAR
      /
    • INDIABULLS HOUSING FINANCE - THE FINANCIAL TERRORISTS

      I had loan from Axis Bank & the EMI was more than 63000/- To bring it down to Rs.50000 was looking for an alternative & Indiabulls offered loan at the same rate with increase of time period...

      By SHAM KUMAR
      /
    • Medical companies must be regulated

      Johnson & Johnson knew for decades that carcinogenic asbestos, lurked in their baby powder Documents examined by Reuters show despite knowing J&J hid this info from regulators and publ...

      By Kajal Singh
      /
    • Lagori Made in China should not be permitted for import

      A consignment of made-in-China toys, which are highly popular among children in India, has been seized in the US after they were found to be coated with dangerous chemicals, according to officials....

      By Aditi Jain
      /
    • Visa by american embassy

      It is next to impossible to find the correct website to apply american visa. Google is full with misleading names in disguise of american visa who will take money and cheat you . I complaint to am...

      By Rajeev Bhargava
      /
    • PPE kit standards

      We’d be saving a lot of material if we had PPE in the required sizes instead of having all extra large sets. The health workers and patients and attendants would trip less often. ...

      By Bharat Lal
      /
    • Invoicing Standards needed in India

      See attached invoice. One cannot see the details. Need of the hour. India should have a retail invoicing standard. It should have a set number of minimum fields and must be printed on paper where i...

      By Radha Puri
      /
    • Air bags Mandatory in all cars

      I got this attached notification on whatsapp friends. Can BIS please confirm if air bags are now mandatory in all cars? How is it being enforced??

      By Amod Agarwal
      /
    • Asian Paints refuses to respond!

      Asian Paints - horrible services!! useless waranties and promises of guaranteed work! Had got my house externally waterproofed in 2019, just before the covid lockdown. Also 3 rooms were painte...

      By Putty Malhotra
      /
    • Retailer Labeling Standards

      Can the BIS make the standards for retailer labeling mandatory please. The labels should be placed such that they dont hide important product information from consumer. See attached.

      By Sarita Ravichandran
      /
    • Hallmarking and Jewellers

      BIS marked jewellery is good for the consumer. It brings granular, product responsibility to every jewel. Traceability and product liability was virtually non existent till now.

      By Aditi Mitra
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)