Railways insist we pre-purchase meals! SHAMEFUL !!
Why ? WHY ?? WHY ???
WHY DO YOU NOT GIVE US THE CHOICE ???
Passengers who are satisfied by your pantry service will pay you as before ... what will you lose?
After makig the payment in advance, we (the passengers) are totally at the mercy of the caterers of the pantry car because we have already paid up...!!!
We are forced to accept whatever sub-standard and insufficient quanty and quality of meals the pantry people give us as if we were beggars.
In the Rajdhani trais to Assam i.e. train numbers 12423, 12424, 12435, 12435, 12235, 12236, Every time, without exception, whenever I travel in these trains, I witness passengers arguing with the pantry staff regarding the meals provided.
When asked for the complaint book, it is almost never given. It is another matter that the passenger who has asked for the complain-book, is then given special treatment so that he/ she will not write a complain.
Please give us the choice of meals of our prefered meals.
ARE YOU READING THIS MR. PRABHU ???