Railway help line 139 & 182 shall be toll free number

Dialling free number or help line is very tiring, cumbersome and delayed process. Ultimate result is - just waste of time
For example ;- On some mishep you dial helpline than
1- Mostly it will be busy or un attended
2-It will take few minutes to be attended by some one
3- Than he/she will ask you to dial 1 for this 2 for this etc.
4- Than your details like name and calling from etc.etc.etc.
5- If at last you succeed , and convey your message,
you find That person is either dead or raped or lost tons of blood, or thief disappeared.
Ultimate result
You are back to square one. more  

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