Railway help line 139 & 182 shall be toll free number
For example ;- On some mishep you dial helpline than
1- Mostly it will be busy or un attended
2-It will take few minutes to be attended by some one
3- Than he/she will ask you to dial 1 for this 2 for this etc.
4- Than your details like name and calling from etc.etc.etc.
5- If at last you succeed , and convey your message,
you find That person is either dead or raped or lost tons of blood, or thief disappeared.
You are back to square one. more