Productivity of Railways - Inputs on Solutions

Dear Friends,

Below are the Key Root Causes and Issues on Productivity of Railways as highlighted by you.

Please help identify Solutions that will help improve the Productivity of Railways.

Please be as specific as you can. We will then compile the whitepaper and share it with the Railway Minister and the Ministry for actions.

Look forward to your participation!
Rajendra Pratap Gupta


Productivity of Railways – Root Causes
1. Railways is over staffed
2. Majority of the cleanliness work in not automated and requires manual labour
3. Cleaning staff is inefficient and untrained
4. Accountability of the railway staff is nil
5. Railways is a cheap mode of travel and hence the demand for tickets is very high
6. Number of people who visit the station is huge
7. A large population does not have internet access and hence queues up at the station counters to buy tickets
8. Safety and security at the stations is not given priority
9. Security personnel are not trained enough to handle the crowd rush
10. Acquiring land for building new tracks is a time consuming process
11. India has never been a country which believes in phasing out certain things. Hence, old and inefficient things (like old AC coaches) are still in use
12. Railways lack modern communication equipment
13. Factors like single tracks, bad condition of tracks, low average running speed etc. makes the trains run behind time
14. Lack of E Signalling causes delay in the running of trains
15. Certain section of railway employees have been used to getting bribes for getting work done on priority
16. The process design is outdated and inefficient
17. New routes are selected based on political agendas and not based on actual need
18. Lack of leadership at different levels
19. Big communication gap between different levels of employees
20. Bad handling of goods by porters is a major cause of low goods booking

Productivity of Railways – Issues
1. Too many people involved in cleaning the toilet waste
2. Bad governance/management of facility
3. Non availability of tickets when one wants to travel
4. Too much time wasted in buying tickets
5. Lack-lustre security and security personnel
6. A lot of areas still have single tracks
7. Old AC coaches used in Shatabdi Express’ which are not very energy efficient
8. Limited line capacity for goods train
9. Trains usually do not run on time schedules
10. Expectation of bribes
11. The turn-around time of passenger as well as goods trains is much lower resulting in far lower utilization of its assets
12. The manual cleaning, checking and regular maintenance and loading/unloading operations take longer time
13. FDI not allowed in this sector
14. Private players not allowed
15. Inefficient use of the quota allotted
16. Crowd management on railway stations and inside the trains is bad
17. Cleanliness staff is inefficient
18. The engines of the trains are inefficient and consume a lot of fuel
19. Inefficient use of the railway land
20. The selection of new train routes is illogical more  

View all 145 comments Below 145 comments
Just imagine in above post people r talking about Cleanness in Toilets..Imagine when u cannot get train tckt booking 1 month advance..what r u talking about this that..ALL fools and wasting time. more  
ALL is India Nothing works, because the planners themselves are Uneducated..for eg.Trafic Police in Mumbai..keep adding Signals,instead of round abouts,keep bridging new bridges on top of the present roads..all fools..How come a TT in Trains or a policemen has a right to take money from public,,that is why they never do their duties..but harrass common people.. more  
Ticket less travel is rampant at some north eastern Railway at the connivance of TTE which can be converted into revenue employing Flying squad .(2) Many people with ordinary passenger ticket travel in express and super fast trains. The TTE is not collecting the deference amount fair. more  
It would be a great service to the travelling public if the Railways keep the coaches and the toilets clean and pest, insect free. The disinfestations works carried out by the agencies are not effective. more  
There should be complete business process re-engineering of various activities performed by Railways. Railways should concentrate only on Transportation i.e. Passenger, Goods & Parcel. All other activities like schooling, Medical, canteen, Holiday homes etc facilities to employees should be outsourced to departments like Kendriya Vidyalaya Sangathan, CGHS,IRCTC etc repectively. All other activities relating to Transportation should be analysed in detail and should be Administered strictly and if required should be removed and the employees can be redeployed for any other activity. Detailed cost benefit analysis of each activity should be done. More an More information about various scheme should be published in newspapers and other mediums lack of knowledge also restrict the growth of Railways, More incentives for marketing of various new schemes should be provided to employees related to marketing. travellers should be divided into segments like Business Travellers, Urgent Travellers , Daily travellers, Tourists, Vacation Travellers, Senior citizens policies should be designed according to each segments. more  
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