Pre-Recording Announcements

At present in trains like Rajdhani, Shatabdi and Duronto Express trains having public address system, pre-recorded announcements are made at the time of departure of train from the train originating station/intermediate station and also at the time of arrival of the train at intermediate station/destination.

Ministry of Railways has now decided that to educate the passengers about various provisions involving the welfare of the passengers as well as Railways, pre-recorded messages should be played during the run of the train in such trains having public announcement system inter alia announcing the below. If you have any inputs on additional things that must be covered, please let us know.

Pre-Recorded Announcements

• Please do not give Tips (bakshish) to waiters. In case of any demand of Tip by a waiter, please make a complaint to the onboard ticket checking staff.

• Smoking and creating nuisance under intoxication is not permissible in the trains. Any passenger found violating this provision is liable to be taken up under extant provisions of law.

• We seek the support of our esteemed travelers in keeping our stations and trains clean. Indian Railways firmly believe that together, we, that is, the Indian Railways and its patrons, can through their joint endeavor successfully to keep the stations clean under the ‘Swachh Bharat Mission’.

• Please crush disposable water bottles, provided to you after use or rake it with after the journey.

• Indian Railways provides On-Board Housekeeping Service for cleaning of toilets and compartments on run in trains. You can contact OBSH staff for any cleaning requirement.

• As per Railway Act, any person affecting cleanliness & hygiene at Railway premises including trains, Railway tracks and other property belonging to Railways can be penalized with fine up to Rs. 500/-.

• For their own safety passengers should desist from accepting the food offered by unknown fellow passengers.

• Please be familiar with all emergency exist windows location in the coach and follow displayed instructions for its operation. Do not operate emergency windows without valid reason.

• Please crush disposable water bottles, provided to you after use or take it with you after the journey so as to not reuse.

• Please dial 138 for any on-board complaint and 139 for train related information.

• Please Dial 182 for security related complaints. more  

View all 45 comments Below 45 comments
Some contact Nos are given-may be helpful if they respond. But the most problem is that neither TTEs are available after they once check tickets nor any security is available even in 2nd A.C. compartment. There has recently been some dacoity, burglary in some trains. Why TTEs shall not be available? Why complaint book is not readily available? Unless there are properly answered there is no reason to waste time writing them again and again. IRCTC should function better-they must follow instructions before issuing tickets. When available they must say what tickets they will issue before the payment is made. more  
Tjhis is not important but in rajdhani and shatabdi,passengers are looted by way of food and catering. Railway officials are mum in the matter when complained as The contractors are having an hold upto board level.The officials are heavily paid for such contracts
On ncomplaint,they dispose off the case by penalising an amount of 10,000 to 15000 or issue warning to contractors. 
It is seen that big caterers like MFC ,Kellogs etc want to take catering but they can not  pay big amount as bribe. They care for quality.
It is seen that railway officails allow this loot to be carried with extension on quotation  basis after expiry of the tender contract Why??Answer is clear.In Bhopal shatabdi,cockroach found in food. Penalty 10000 imposed and case disposed.In 22693, rajdhani,chickens nails and foot found in non veg curry, action not known
The food served is poor in quality and quantity, Why
Answer is political hold and currupt railway officials.

On Saturday, 12 September 2015 12:10 AM, Ministry Of Railways <> wrote: more  
Speaking loudly on mobile inside Ac coaches should be strictly prohibited. The person want to speak loudly must go out and talk. Talking loud and engaging loud group talk inside coach should treated as an offense. more  
Train Pilots may be empowered for announcement more  
When a train arrives at a station there should be Mike announcement about the station name and halting time so that all passengers know the above , next station name may also be announced so that the passengers will be ready for alighting more  
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