Philips LED light chokes keep failing

Philips LED light chokes (attached) keep failing though they claim to be IS 15885 compliant. BIS may please investigate this on priority.

The lights are under warranty but defunct because of the choke. Unfortunately the whole Philips lighting website is designed in such a way that the consumer cant raise a complaint for getting issues fixed.

Also, highlights need for standards for websites of all consumer companies that have an aftersales component such that a common consumer can easily file a complaint. more  

View all 13 comments Below 13 comments
Did philips take action? more  
LED tube lights or bulbs do not use a choke. They have an inbuilt circuit to glow them. This is not repairable and in the case of failure, the tube light / bulb needs to be replaced. These products come with a time warranty and in case of failure are replaced free of charge. You can find the customer care number of Philips on the product packaging and call that number to lodge a complaint.

Probably you are referring to LED decorative lights and the choke is meant for that. Please note that these chokes are totally electronic (do not include a transformer), hence are voltage sensitive and do not support a large voltage fluctuation. If you live in a area which has voltage fluctuations then it is the cause of failure of the chokes.

In your particular case (from the pic you have shared) this choke only supports a voltage supply range of 220-240 volts which is very narrow. In India we get a power supply in the range of 180 - 260 volts. So unless you are using an inverter / UPS with a steady supply then you are going to face this problem continuously. You will either have to change the lighting (non choke based) or provide inverter / UPS supply to the lighting. more  
Not just Philips, but most consumer product companies make it difficult for users to lodge a written complaint. One has to spend a lot of time searching and even after that, with so many pre-defined drop-downs and sub-classifications they make it difficult for the user to complain on anything not pre-defined. more  
Photograph shows a LED tubelight driver and not a choke.

Tube-light technology is now outdated. Better too throw away the associated fixture and replace it with a fixture that can hold a LED bulb. more  
The quality control by the reputed Philips is slowly loosing its grip. more  
Post a Comment

Related Posts

    • PhonePe cashback offers

      I deposited UPPCL Electricity Bills Rs. 6314/- and Rs. 2612/- in October 2019 and July 2019 respectively under PhonePe casback scheme and both times received Rs. 5/- cash back . Normally I received...

    • Homestay and Hostel standards

      See attached pictures of this Oyo Co-Living. Standards are badly badly needed for homestays and hostels/co-living spaces in India. BIS are you listening?

      By Amit Mishra
    • Standards for green crackers

      everyone is saying green crackers are coming but those who have them are saying they are very mild and better to not use them at all. that's like an industry getting shot before its even started. <...

      By Radha Kadam
    • Ayurvedic Products Standards

      Standardization of Ayurvedic Products is difficult task as chemical or pharmaceutical composition of ingredients cannot be fixed. Further, the companies mention doses in milligrams an...

      By Darshan Sharma
    • Standards for Ayurvedic Products

      All kinds of products are being sold under the garb of ayurvedic products. People are buying them based on ads or a particular doctor pushing to them. Can the bureau of indian standards ...

      By Darshan Rao
    • BIS STDS

      What is the mentality of BIS body. important issues like road life and pits ,road sigals requirement standards , where signals and road junctions are necessary to avoid accidents are neglected ...

      By Satyapal Singh
    • Priorities of BIS

      I was astonished to read that BIS celebrated its standards day yesterday and the focus area was video standards. I mean, really? Can we please pay attention to instead far more important...

      By Nikita Merchant
    • Standards for artificial sweeteners

      Friends, FSSAI has been an utter failure when it comes to their understanding of what artificial sweetners to permit and different thresholds. They are basically following whatever global companies...

      By Neelima Verma
    • Is BIS a failed organisation

      I want to know what all has this BIS done in the last 6 months. What standards have they made. Atleast consumer department made 4-5 important policies in last 3 years and passed Consumer Protection...

      By Sanjana Gupta
    • Standards for play schools

      There is a need to have safety and food standards for play schools in India. There are play schools in NCR charging 200000 per year for children but have no standards. Recently a friends...

      By Sandhya Agarwal
    • Standards for Drones

      The BIS should now look at making standards for drones. The Govt of India has come up with a draft policy. Several Indian companies are trying to manufacture drones but the chinese will kill the in...

      By Amit Mishra
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)