on line booking

It is like a features of railway system that ticket will not be issued but payment will be deducted and will be refunded after a week's time. It is a funny system. more  

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Really it is bad rule. Money should be returend within 24 hours.
There is one more bad rule is come in my notice that is very tough
captcha showing at the time of Tatkal or Premium Tatkal ticket booking. It
is impossible to read it in first attempt, after trying in 2/3 attempts all
tickets are being booked. I request all related officers to be given easy
captcha which will be read easily by common person. more  
Now a days, Booking tatkal ticket on IRCTC is unimaginable. I don't know how speedily tickets are booked? Even in the starting of 10 seconds it becomes regret. And this shows that there is big blunder in IRCTC. How it is possible? At least booking a ticket will take minimum of 30seconds because filling passenger details, captcha and making payment will take minmum of 30 seconds. but it is not like that. and sometimes it feels like IRCTC itself doing black marketing of ticket. more  
E ticket is working well .

However needs some improvement.

1.Refund of ticket are made time bound which is a lost to passengers.Refund of eticket should be more passenger friendly as fraud is minimum in this category.
2.E ticketing system problem to resolved for slow net speed.
3.Refund not travelled eticket is not happening and it needs to be looked into.

G K Das more  
govt. should move on e-ticket so that daily passenger got the ticket form internet. more  
Indian railways should use aadhar card no. for id proof and full name instead of A. Kumar B. Kumar etc. It will restrict ticket agent to sell ticket @ primium. more  
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