on line booking
There is one more bad rule is come in my notice that is very tough
captcha showing at the time of Tatkal or Premium Tatkal ticket booking. It
is impossible to read it in first attempt, after trying in 2/3 attempts all
tickets are being booked. I request all related officers to be given easy
captcha which will be read easily by common person. more
However needs some improvement.
1.Refund of ticket are made time bound which is a lost to passengers.Refund of eticket should be more passenger friendly as fraud is minimum in this category.
2.E ticketing system problem to resolved for slow net speed.
3.Refund not travelled eticket is not happening and it needs to be looked into.
G K Das more