Municipal Corporation of Faridabad has spent lot of money on creating their website. A provision has been made to enable citizens to lodge their grievances. To me the site looks to be a defunct site as no one seems to be attending to the complaints lodged on the website. It is seen that even emails are not responded. What is the use of creating IT enabled services when the officials are not sensitized. It makes us to feel that before any investment is incurred on huge infrastructure, there should be training of the personnel including their morality towards the citizens \.
I plan to initiate a communication with Commissioner, MCF. I therefore invite views of the residents of Faridabad on the subject. more