lower berths and payment

I have booked train tkts on 5 occasions in teh recent two months for senior citizen, but everytime i do not get a lower berth. Further when we specifically request for allotment only if lower berths are available amount is deducted but tkts are not booked. If lower berths are not available why amount should be deducted and refunded after two three days. I think it is very easy to program it in such a way that if lower berths are not available it should not go to the payment gateway.
Today i tried to book by 12214 duronto in 3AC with 247 berths showing. specifically said i require 2 lower berths. Amount was deducted but i get the message that no lower berths were available. 2 LBs are not there out of 247 berths. Must be kidding. Come'n railways you require to do much better. more  

View all 58 comments Below 58 comments
AS per the existing system only after payment it goes to search the berth as booking of tickets are simultaneous by many persons. more  
You should lodge a formal complaint otherwise nothing is going to change. You will also
get refund for the wrong payments received by railways. The payment break-up must show
the the fare and lower birth charge separately. The wheels of governance in Govt. institutions
rmove at snails pace but keep on writing to them to claim refund and improvement in services. more  
The whole system is working for the agents now. Mockery of computerised system. more  
This as per me is a big fraud that IRCTC is doing. Even when there was around 300 tickets available I couldnot get two lower births for my parents who are senior citizens. Then the keep the money for another couple of days and I am not sure how they make any profit if they do but I am sure this is really a fraud going on. I have already posted this on twitter and there was not reply from Rail Minister, Irctc or anyone else. more  
Agents get lower birth more  
Post a Comment

Related Posts

    • Making train journey easy for elderly & differently abled people

      As my mother is suffering from acute arthritis she is not able to take a journey by train as the stairs are very high so my suggestion to the railway ministry is that they should make arrangements ...

      By Dipankar Sen
      /
    • Railway Abbreviations to keep handy when traveling

      A AC: Air-conditioned ACC: Air-conditioned coach or class ACCC: Air-conditioned chair car ACP: Alarm chain pulling C CC: Chair car C...

      By Ajay Kumar
      /
    • Why full coach for Pantry Cars.

      Our Pantry cars are known for supplying animal grade food to passengers mostly outsourced so why they require the full coach at all. Is there any scientific calculation to allot full coach to them....

      By SUBHASH PARAKH
      /
    • Restoration of Service Charge for online ticketing

      Railways seems to have decided to restore service charges from September 1 and the IRCTC will now levy a service charge of Rs 15 per ticket for non-AC classes and Rs 30 for AC classes, including fi...

      By Manju Patel
      /
    • other things are also important.

      piyush goyal promises so many things. but railways work out reflects in stations painting only. thats good, indeed. but whome,a passanger should contact in case, water shortage, dirtiness, fan...

      By Satyapal Singh
      /
    • WHY NOT USE THE 4 UPANYAS EFFECTIVELY IN RAIL CLEANLINESS ?

      Many in the circle have voiced their opinion regarding the Passengers’ APATHY towards Cleanliness in the rail compartments , stations .They should also be made to participate in all Cleanline...

      By Jayakumar Daniel
      /
    • Discounts on Shatabdiws

      Railways is saying that now we will get discounts on trains with monthly occupancy of less than 50% in the previous year and the discount will be given on the base fare of trains with AC chair car ...

      By Seema Somani
      /
    • RESERVATION - CANCELLATION RULES

      Recently IRCTC has revised the cancellation rules for reserved accommodation. If the ticket is cancelled after 4 hours of the scheduled departure of the train no refund is allowed. It asks for fi...

      By KRISHNAN VYDIANATHAN
      /
    • Inconveniences due to introduction of LHB coaches

      Indian Railway has inducted LHB coach in many important long distance trains. It is good that we have new coaches, but rather than proving useful there are many issues. Bane :- 1) T...

      By Bhargav Dutta
      /
    • FUNDS CRUCH IN SOUTHERN RAILWAYS, CLEANING SERVICES ON TRAINS TO BE HIT :

      Deciding to suspend On Board Housekeeping Services (OBHS) in 86 trains originating from Tamilnadu and Kerala. Also planning to withdraw / Curtail Annual Maintenance & Operation Contract .

      By Jayakumar Daniel
      /
    • Train Disruption in Delhi

      As Yamuna river continues to swell over danger mark in Delhi, the Northern Railways has restricted train speed to 20 kmph while travelling over Yamuna bridge in Delhi. The Northern Railways CPRO fu...

      By Bharat Lal
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)