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Know how ecommerce reviews and ratings work

Many of you have been giving your inputs on identifying issues of ecommerce and LocalCircles has been regularly escalating them for resolution and inclusion in policies. This year's survey as the one in 2017 on e-commerce reviews and ratings is quite insightful and below is the survey report. Not only does the survey throw insights on the issues and solutions related to online reviews and ratings, your feedback is also helpful in differentiating between real reviews/ratings and how to identify fake reviews/ratings.

We look forward to any inputs you may have on issues with reviews/ratings or tips on how to identify fake ones!

eCommerce Ratings and Reviews consumer survey

You may share the link with friends, family, colleagues who regularly shop on Amazon, Flipkart and various other ecommerce sites so they can also make informed decisions. more  

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Consumers admit to receiving counterfeit or fake product from ecommerce sites (Amazon, Flipkart & Snapdeal)
The survey by 'LocalCircles' revealed 38% consumers admit to receiving counterfeit or fake product from ecommerce sites (Amazon, Flipkart & Snapdeal) in the last one year.
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Nikita Merchant
what is status of this? more  
Sudesh Rai
Can this be taken up with new Govt? more  
NK SOMANI (Management Expert and Social Worker)
The seller for consumers is the etailer, so they must take full responsibility of the counterfeit products, as they need to make systems to check the genuine products and take steps to save the consumers from all such frauds more  
H.P. Gurg
Law implementation has to be fast and severe. more  
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