IRCTC Reservation Portal - Inputs on Issues

Dear all:

Today, we seek your inputs on all issues you have experienced in the last 3 months.

We will summarize all the issues, study the causes and then seek solutions through circle conversation.

The final whitepaper will be shared with CRIS and IRCTC so key pain points can be addressed.

We look forward to your inputs!
Ministry of Railways more  

View all 504 comments Below 504 comments
Even after amount is being debited from our bank accounts, ticket booking is failing. Reason 1: the channel of payment confirmation from Bank is not received in time Reason 2: The amount is being refunded. While second reason is simply a non sense, the first reason NEEDS TO BE ADDRESSED. THE NETWORK CONNECTIONS BY IRCTC NEEDS TO BE UPGRADED TO AVOID THE LOSS OF COMMUNICATION IN TIME. Ultimately, the consumers are facing trouble in booking and travelling. I faced this problem more than 20 times, 3 times in 10 day time in January itself. I can provide proof also if needed. more  
While booking tickets for Sr.Citizens is it possible to show if any lower birth is available when the "book now" button is clicked? This can avoid unnecessary cancellation though it adds to the railways coffer. more  
Why railway is not providing more AC coaches despite high demand?
AC chair car for short distance.
Railway AC fare is as good as air fare. But not value for money in terms of time taken , security and punctuality. How to curb it ? more  
Some care and keeping property in full function is a must. Facility
provided is welcome.
---------- Forwarded message ----------
From: "Amit Mishra" <>
Date: Sep 3, 2017 12:46 PM
Subject: "Priorities for new Rail M..."
To: <>
Cc: more  
why Railways not concentrating on 'on board TTE curruption'? Being extremely vigilant and making available of seats online even after chart preparation could solve this issue to the max extent. more  
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