Improving Railway Retiring Rooms - Addl Inputs

Below are the key solutions suggested by you to improve state of Railway Retiring Rooms. Kindly share any additional inputs you might have. We will soon be submitting the whitepaper to our leadership.


Solutions to Improving Railway Retiring Rooms

1. The entire facility could be handed over to the private hospitality sector on Invest to Renovate and Operate with Revenue Sharing
2. More chairs should be installed in the retiring rooms
3. There should be regular water supply in the washrooms
4. Washrooms should be cleaned once every hour
5. The washrooms could be made paid and the small amount collected should be used towards its maintenance
6. Rooms should be swept three times a day
7. Speakers should be installed inside the waiting rooms so that the passengers do not miss important announcements
8. Maintenance of the air conditioners should be outsourced to private vendors
9. Attendants should be trained on customer service and should be taught to multitask
10. Pest control should be done in the waiting rooms once every quarter
11. Water dispensers should be installed in the retiring rooms
12. Women only waiting rooms should be constructed on the bigger stations which have enough space
13. Booking of retiring rooms should made possible through the IRCTC website
14. More charging points for mobiles and laptops should be installed
15. Mobile charging units should be installed
16. Bunk beds could be installed so that the space could be optimally used
17. Senior Railway officials should regularly visit the waiting rooms for understanding issues on the ground on a proactive basis.


Key issues with Railways Retiring Rooms

1. Not enough sitting arrangements in the rooms
2. The toilets are very dirty
3. Retiring rooms are not cleaned regularly
4. Lack of a PA system which keeps the passengers updated with the status of trains
5. Air conditioners don’t work in most of the retiring rooms
6. Attendants are very arrogant
7. The staff on duty are not trained to provide any service except to check ticket
8. Cockroach and other insects can be seen around
9. Non availability of clean drinking water
10. Lack of a small cafeteria
11. Many waiting rooms are dimly lit
12. Lack of a separate waiting room for women traveling alone
13. Online reservation of the retiring rooms not possible
14. Linen available is dirty
15. Passengers are not aware about the booking process of the retiring rooms
16. Lack of enough charging ports for phones/laptops more  

View all 227 comments Below 227 comments
Privatisation is the order of the day. When people get secured job, they don't work sincerely. They need fire inside the belly, hence retiring rooms and other facilities available with the Railways can be given to private agencies on income sharing basis. They must keep minimum standards and penalties if not maintained properly will improve the situation drastically. Also monitoring authorities to be monitored vigilantly. more  
let the use to restricted only to bonafied passengers & not for GRP & Railway staff on duty especially night. more  
I used retiring rooms in Udupi and Vizag. Comments below--
Bathrooms must have functional taps.
Beds must be bug free. This is a big problem. Hotels avoid this apparently by covering with a protective plastic cover so the bugs stay inside.
There must be adequate linen. (There were no white sheets in Vizag)
Newer rooms are quite nice but the older ones (R2) are terrible. Uniformity in amenities, please.
In the longer term some effort to make the retiring rooms sound proof-- announcements go on all night.
The path to the room must be clean and well lit, free of sand, cement debris or discarded sanitaryware (Udupi). more  
Most of bigger railway station do not have proper retiring facilities.cleaning is major issue.although railways have bigger Romans but upkeep net is major issue.om exprimental basis railway retiring rooms on important station perticularly of tourist important and state capital should be handed over to professional private player.railway should give them on contract of three years so that they can bring desired changes.rates can be revised suitably so that minimum standard of cleaniness is maintain.instead of giving room on 24hours basis it should be given on 12hours basis so that more people can make use of it and require to pay less .... more  
It should be out sourced and passengers should used on a nominal payment. more  
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