Dear Sir/Madam, Please find the attached file received from sterling holidays on regarding the refund status. And they confirmed that they will not refund my money. And I am asking some points to sterling holidays ask them to give me prompt answers. 1. Sterling Holiday manger came to my home and he said that we have to do down payment of RS.20139 and after paying eight months EMI I can use welcome package for 2 days. And the same I have requested for the welcome package after paying eight month EMI. And on that day I said to your manger please give some time to think about it for sterling holiday membership by looking at the human status he only forced me to go for membership and if any holiday package required I will help you out. I have paid down payment of RS:20139, Eight Months EMI26816 and ASF Amount RS2940 so totally RS:49895 2. When I requested welcome holidays for Munnar and your people really disappointed me they have not offered the welcome holidays for two days. 3. And after cancellation of my membership is your company policy says call to the customer for become the membership for sterling holidays. 4. After cancellation of my membership your executive is threating me he will file a complaint against me and he will send to HR of my company place. Is there any policy is there to threating to the customer. And this really offence to your company. Before I thought of not to mail for refund my money. And after I received the call threating calls I have one option I really fight for my money. And I am asking for money to refund it. 5. On 27th Nov,2014 at 1.29PMI received the message saying that “our Annual Subscription Fees overdue for the membership D:1206653 is Rs.3303. Pay today to avoid late payment charges on overdue.Use payment gatewayhtts://memberships.sterlingholidays.com/ orvide cc authorization at 080-33997777 or cheque /DD favoringM/s.Sterling Holiday Resort(India) Limited. Please ignore if already paid. Steriling Holidays.". If the customer is not satisfied you shold not send this kind of messages. 6. If the membership is cancelled how come your people can call me for the membership for sterling holidays.And these are the proof I have. • On 17th Dec 2014 at 12:15PM “I have received the call form this no 7406532076 at 12:15PM and her name is Shilpa on regarding he Sterling Membership. • On 31st Jan,2015 at 3:35PM I received the call from this no9538513426 and her name is Lina and on Saturday again I received call 9538513426. • On 14th Feb,2015 at 4:15PM “Shilpa regarding parenting for sterling holiday membership and the details are here 9538513406. • And yesterday 29th April ,2015 I received the call at 3:33pm 9379119595 and another call at 3:35pm 9341819595 to convincing me for the membership for the sterling holidays. And these are some of the details the people are got cheated with sterling holidays from the website. Please find the links below. http://www.complaintboard.in/complaints-reviews/sterling-holidays-l194550.html http://www.consumercomplaints.in/sterling-holidays-b103548 http://www.consumercourt.in/hotels/89939-complaint-against-sterling-resorts.html http://www.consumercourt.in/hotels/132208-sterling-holiday-mebership-cancellation-refund-money-20644-a.html http://www.consumerforums.in/sterling-holidays-forced-membership http://www.indiaconsumerforum.org/complaint-against-sterling-holidays-resorts/ http://www.grahakseva.com/complaints/196803/refund-of-membership-fee-from-sterling-holidays http://www.grahakseva.com/topic/sterling-resorts And many people is lost their money and they have gone cheated with steriling holidatys and please find the list below. Among this my membership id 1206653.The people lost their money in thousands and lakhs Membership Amount Paid 1216508 257,542.00 1218455 221,931.00 1215459 22,193.00 1215448 22,193.00 1206328 10,000.00 1213191 18,167.00 1207931 56,000.00 1215992 22,193.00 1213338 200,000.00 1214263 35,000.00 1206450 28,770.00 1215491 1206653 50,000.00 If the company is threating calls ,SMS or Membership calls to the customer is really a offence to the Indian Laws and then your “rules Clause 9a” it will not workout or the customer goes to dispersion in their life and they will lose their life you and your company will be responsible. And then you have pay for all. And according to the Indian laws says. Please find the Sections laws. Section 506 Punishment for criminal intimidation.—Whoever commits, the offence of criminal intimidation shall be punished with imprison¬ment of either description for a term which may extend to two years, or with fine, or with both; If threat be to cause death or grievous hurt, etc.—And if the threat be to cause death or grievous hurt, or to cause the destruction of any property by fire, or to cause an offence punishable with death or 1[imprisonment for life], or with imprisonment for a term which may extend to seven years, or to impute, unchastity to a woman, shall be punished with imprison¬ment of either description for a term which may extend to seven years, or with fine, or with both. Section 102 Commencement and continuance of the right of private defence of the body.—The right of private defence of the body commences as soon as a reasonable apprehension of danger to the body arises from an attempt or threat to commit the offence though the of¬fence may not have been committed; and it continues as long as such apprehension of danger to the body continues. You people don’t have value of money and vale of the customers. At least here after please don’t play with human money. To earn the thousands of RS we have work hard for the entire month. If your are really with customer money be honest in your life and the same have concern on the customer. The money which your earning monthly its our money and your depending on our money the food you eat, the cloths you wear, the medicine for your family, the education to your kids and the money for your other commitments. I have undergone as per your company polices and I have shut down all the things. And again and again you people are troubling me for threaten calls and on regarding the membership for sterling holidays. And if you are not will to refund the money you have to pay for the all as mentioned in this mail. Please discuss with your management and come back to settle my money and lets end the relating between you and me. These are proof are enough or else I need go one more step I am ready to face. The money which I gave you is my earned money and it is not illegal money. I am waiting for your kind and valuable reply. Regards, Arvind.M
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