Food/Catering in Railways - 2019 experiences

Given the recent feedback, we would like to revisit the subject of quality of food and catering in Indian Railways. With an intent to understand the issues and root causes, we seek your detailed inputs (Travel Date, Train, Food Experience, etc) on the food quality you have experienced in the last 5 months and specifically the kind of issues you have experienced with food and catering. Also, if you have seen some improvement over the past, please do share the same as well.

We look forward to your inputs! more  

View all 502 comments Below 502 comments
On 03.06.19 travelled by Coramodal Express in 2AC from Howrah to Chennai, on 9th June travelled from Coimbatore to Chennai in CC by Shatabdi Expree and 11th June returned from Chennai to Howrah by Coramondal in 2 AC. Observed that food quality is pretty bad, meal charges are not uniform, soup has been discontinued in Shatabdi, sugar free tea is not available despite repeated requests, etc. Infact food quality & catering services are very much detoriated after Mr. Prabhu's departure. For upward & return journey, different rates were charged for veg thali, egg thali, breakfast, etc. Pls. look into it. more  
In some cases lunch & dinner can be prepacked like airline and pre-heated in oven to provide warm food to passengers. As far as snacks like cutlets, pakode, omelette etc are concerned, these can be prepared in pantry car. But in case of cutlets I have bad experience. Sometime the pantry staff serve cold tasteless pieces (ie to say cutlets prepared in morning and served in evening) and omelette not properly cooked. more  
To maintain standards and quality of food items specifically in railway services, packed food items with date and time of food preparation, list of ingredients used, name and contact details of suppliers so that there is a way to make complaints and get feedback. more  
Now in addition to Incredible India, Ministry of tourism should invent teh slogan : INcredible Animal Grade Food on Wheels". Come n Enjoy. It is available only in India. In Fact Railway should approach WTO to grant Railway catering Geographical INdicator Tag as thsi animal food is unique to Railway only. more  
Privatisation & outsourcing have converted a group of railway staff to beggars.Previously the AC attendant/coach attendant had some self esteem associated with their work.Now my heart bleeds when at the time of alighting I find the attendants lining up with their palms extended for some cash. Off course it has created some mercedes riders too. more  
Post a Comment

Related Posts

    • Telescopic fares

      Now a days telescopic fares has been discontinued for ac3t and above classes. I understand this has been done to increase revenue only. But this step is creating a lot of problems and inc...

      By Anil Kumar
      /
    • IRCTC App

      IRCTC recently update their app with new features.....But I want to draw your (IRCTC) attention there's 2 more things to be update in this App.. Firstly All advertisement should be remo...

      By Sharif Shiraz
      /
    • Horrible state of AC first class travel

      Me and my wife being senior citizens travelled by 11301 Udyan Express leaving in 03.11.2019 PNR 8121170824. We boarded the train st Kalyan Jn. at 9.45 am and were shocked to find the entire corri...

      By THYAGARAJAN VENKATARAMAN
      /
    • Food Storage in premium trains

      even though IRCTC is making food now, the railway employees are pathetic at handling it. I suggest minister and top officials go into 4-5 trains over the course of a quarter and eat the ...

      By Aditya Sharma
      /
    • MY DEAR FRIENDS , HOW WILL YOU FEEL WHEN YOU GET THIS MESSAGE ,

      CHOICE OF AT LEAST ONE BERTH NOT MET ,PARTICULARLY AFTER THE AMOUNT IS DEBITED FROM YOUR ACCOUNT . This happened just now ,when I was booking my tickets back from Tituccchirapally for ...

      By Jayakumar Daniel
      /
    • Tatkal Booking

      I wish to share difficulties faced during Tatkal Booking on 24th & 25th October,2019. I faced several hurdles while booking Ticket for my son as he was on duty during 10-11am. First,System was...

      By Pankaj Chaudhary
      /
    • Make Railway Better

      Similar situation Exists even in Rajdhani. I travelled from Ranchi to New Delhi on 13 sep 2019 by Ranchi -Delhi Rajdhani. Dirty washrooms, no toilet papers and soaps, even no water in the tanks. F...

      By Manoj Yadav
      /
    • Poor state of Shatabdi.

      Agree with Swati on Poor state of Shatabdi train. I am a regular traveler in Shatabdi between New Delhi & Chandigarh. I also find that the Soap provided in Toilets is so watery that it looses i...

      By Narender Singh
      /
    • Supper fast LTT KCVL EXPRESS

      Recently, I travelled by this train in a II tier AC coach. Senior citizens we were allotted two side seats. While our 4 Co travellers had 90% of the coupe space, we just got may be 10%. The seat we...

      By Abraham P
      /
    • Wait list and flexi fare

      As I discussed earlier in 2015, all the quotas should be removed. Normally in a coach of 70 seats, only 40 seats are open for booking, rest for different quotas. 41 st booking shows wait ...

      By Anil Kumar
      /
    • Poor state of shatabdis

      Trains are still in extremely terrible condition. Even a shatabdi express in executive class does not have toilet roll in toilets. Neither at the beginning of the journey, nor through nor at the en...

      By Swati M
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)