FACILITIES OF ICICI BANK

MODIFICATION OF PERSONAL DETAILS IN ACCOUNT

ALL THE PRIVATE AND GOVT BANKS EVEN, WHO ARE NOT APPRECIATED FOR THEIR SERVICES, ARE GIVING FACILITY TO AMEND THE PERSONAL DETAILS, MOB NO, THROUGH INTERNET BANKING BUT IN THIS ELECTRONIC AGE, ICICI BANK IS STILL STUCK TO THE 25 YEARS OLD SYSTEM
OF PERSONAL VISITS TO BANK/ATM TO GET THE MOB NO CHANGED. SENIOR CITIZENS AGED 75 YEARS ARE ALSO FORCED TO VISIT THE BANK/ATM. WHY THIS BANK CAN NOT OFFER THE FACILITY THROUGH INTERNET BANKING LIKE OTHERS. THEY ARE NOT DETAILING THE REP TO THE RESIDENTS OF SENIOR CITIZENS WHICH THEY ARE SUPPOSED TO AS PER GOVT RULES. more  

View all 23 comments Below 23 comments
Uday Ji, Thanks, D K Gupta more  
Dear Mr. Sudhir Joshi, - No Need to visit to close account neither any specific form.
Your letter intending to close the account will suffice the very purpose along with Check book, if you are holding. But keep Acknowledged Copy of your communication.
Advisable to specifically specify where to divert the Balance of the Account &/or withdraw to Max extend.
To reactivate the same account your application to the effect with some additional amount to be deposited so to get it reactivated.
In case of Chaeckbook holder, bank may impose penalty for not keeping Minimum Balance.

In either case, if your very purpose is not suffice, visit RBI site above mentioned and lodge your complaint & follow-up periodically till it get resolved. more  
Open "google.com" to search for "rbi complaint management system" (CMS).
Go step by step as directed.

The CMS will be accessible on desktop as well as on mobile devices. The RBI also plans to introduce a dedicated Interactive Voice Response (IVR) system for tracking the status of complaints.

Complaint Management System (CMS) is a software application to facilitate RBI's grievance redressal process.

Customers can lodge complaints against any regulated entity with public interface such as commercial banks, urban cooperative banks, Non-Banking Financial Companies (NBFCs) .. more  
Fed up with their inaility to solve even simple issues like sending ac statement for 1st to last date of month instead 26th to 25th ,forget aout more serious issues, I wanted to close HDFC Bank AC and requested them to send closure form soft copy.They didn't do that.When visited the branch ,they said form currently not available.Hence the AC is dormant and they are threatening to deactivate it.I replied I want to close the A/C and sent closure form. No Action.It is over two years now. more  
How to approach RBI. Please tell me more  
Post a Comment

Related Posts

    • After Leader/Chairman arrests, Samsung Galaxy smartphone has gone down the drain

      Why are non-favorable news not published esp. when purchased favorable comments are aplenty? After knowing, with evidence, that - esp. after the conviction arrest and ...

      By M M Saraff
      /
    • Standardization of Terms & Conditions.

      Such miscreants include Private Banks, Private Hospitals, General Insurance companies, Mobile Service Providers, Manufacturers of Consumer Durables and importers of poor quality Chinese goods floo...

      By Darshan Sharma
      /
    • Standards for Service

      Two years ago setting of standards for services were discussed and I believe LocalCircles even shared with BIS. There were media articles on how there will be govt standards for after sales service...

      By Harsimran Kaur
      /
    • Basic Customer Services Standards Missing

      I think before BIS approves any product for sale it must ensure on a mandatory basis that the product especially electronics, appliance whitegoods has a service network in place. If that...

      By Darshan Rao
      /
    • CPP FRAUD IN INDIA

      BEWARE! BEWARE! BEWARE! In our country ONE CPP(card protection plan) company has got birth . 1) during Oct 19 I have received SBI credit card. As if they are from SBI CC, one...

      By SREENIVASA J
      /
    • Human Stamping Ink - Dangerous without standards

      Everyone take a look into the chemical being used at Delhi airport for stamping on passengers coming from abroad? Yesterday A friend was stamped at Delhi Airport and this is how his hands look now....

      By Anil Mehta
      /
    • Adult Diapers Quality Issues by Amod Sathe ji

      Adult diapers are very much useful for senior/super senior citizens/differently abled persons and also handy for patients, especially during these Conid-19 times. What about their the actual perfor...

      By Shailesh Deshmukh
      /
    • DRY FRUITS - General Information.

      As we all know that due to Corona markets remained shuttered down for more than three months. The new crop for Almonds/Walnuts/Pistachios etc start introducing in the market around 15th Sept but th...

      By SHAM KUMAR
      /
    • State of Standards in India

      Attached, see how oxymeters of the same make show different readings. I bet u its the case with digital thermometers, BP machines and many other devices. Is BIS responsible for such gros...

      By RN Chopra
      /
    • Standards for Taxi Services in COVID-19

      Why is health ministry or bis or transport ministry not considering bringing mandatory standards for taxi services during covid-19 pandemic. This will ensure all taxis are safe and gene...

      By Ashima Gupta
      /
    • Standard regulations in e Commerce sites

      Recently, I ordered one "Glue Gun" from Amazon. To avoid Chinese product I choose "Stanley" make, which is a USA Company. After receipt of the product, found that it is made in China ! In the ...

      By Paban Deb
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)