Disconnect between ground level staff and the management on cleanliness drive

I was there yesterday at Mughal Garden - Rastrapati Bhawan to meet exhibitors of National Innovation Foundation on Rural Innovations.

Surprisingly, even at such places of high attention, the toilets are stinking, taps are leaking and it is not just usable. I agree that the foot fall is very high, but, the root cause is the ground level staff who are not conscious about keeping it clean. They may have their own reasons which one of the maintenance staff started revealing when I was probing him.

I have observed such disconnect in other occasions too. There was a school event at East Point School, Vasundhara Enclave. The children had presented a beautiful play on Swachh Bharat theme. While the show was on the attendant of Sound and Light system was chewing pan masala and spitting right there shamelessly. He was totally indifferent to what was being preached on the loud speakers. Similarly, in a petrol bunk, there was a big hoarding on Swachh Barat campaign and at the same time the attendant staff was not hesitating to throw empty gutka pouch at his will.

I see a lot of money and time being invested on Swachh Bharat campaign, but, unfortunately, the ground staff is yet to be awakened on the issue. They are not just getting the bigger problem the country is facing. more  

Another serious problem is about the security guards not having access or not being comfortable to use toilets. It is a very common scene to see them urinating on walls around like dogs. Even the temple walls are not being spared. more  
It works well when the workforce whose duty is to clean or who are hired to keep it clean develop self conscious about cleanliness. Supervision and enforcements are the next level efforts which needs to be debated in lines of accountability and its timely review for making it more effective. more  
-Accountability/ Monitoring by the concerned people is missing. Everybody's job is nobody's job is the main cause. Most supervisors do not have the moral courage to correct subordinates more  
You are right, but the faulty implementation and monitoring/accountability are the core reasons. We are so much used to filth and squalor that these basic lapses do not other us. However, when we travel abroad, we return with all praises for the clean/hygienic environ there-----------but are complacent about the same at our doorstep. more  
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