Development of Railway Stations - Addl Inputs

Below are some of the general gaps identified by you for Railway Stations in India. Based on these we request you to identify innovative and specific solutions that can be implemented on a pan India basis.

We look forward to your inputs!

General Gaps at Railway Stations in India

1. Too many stairs and no elevators on stations
2. The height of the platforms is much lower than the height of the train doors
3. Toilets on stations are very dirty and always out of water
4. The waiting rooms are in a bad state – dirty and unhygienic
5. There is not much sitting arrangements on the platform
6. At many platforms, rain water falls directly on the platforms
7. Platforms are not disabled or kids friendly
8. Usually there is just one information board and that too at the entrance of the station
9. Size of some stations are not adequate to handle the passenger rush
10. Lack of dustbins on station platforms
11. There are many entry points on to a station
12. All stations have overhead bridges to go across platforms
13. There is not enough parking/waiting space for the visiting vehicles
14. Many sign boards on the stations/platforms are unreadable more  

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Nearest Platform Dhap Dhapi Rail Station, Section Sealdah South Circle. There some major problem One of the problem The Latrine of Platform no.2 is very unhygienic. The urine always flows through the platform. There is no necessary of Latrine. Pl. Demolished it. Another major problem is The surrounding area of station there are running Gambling like Shatta (under cycle shop/ tea shop). The north side always play Tash (card) - juha, including Gaja,Heroine. Sometime your police is co-involved with them. Collect money and allow illegal works. Stop this irregular activity mainly from evening to midnight. Pl. asun sacha Bharat Gari. Amra Local people are always with you. more  
11. There are many entry points on to a station - This is ok because in emergency it will help , instead we can have check point to each entry point to avoid un-authorised entry. more  
Please arrange for a dedicated separate counter window for those who want to cancel their tickets as it will result in upgrading the next needy passengers. Those may not be important for rly but why keep them waiting spoiling their valuable time. We should learn to appretiate value of time of others. It reflect to the quality of service to our esteem citizen. It applies in all services more  
I disagree with Ramanamurthyji and Kuppuswamyji as far as letting only passengers access the platforms is concerned. We are an Eastern society, where it is our culture to see-off and receive guests, unlike the western world, where nobody has any time or inclination, besides infrastructure there is much better. The same can be restricted to one visitor per traveller to de-congest platforms. Women travelling with children and/or luggage, senior citizens travelling with luggage, people visiting a place for the first time and/or persons on onward journeys or changing trains or in transit often need assistance in various forms. In Delhi e.g. the different main stations are away from each other. A person getting down at Nizamuddin and wanting to go to New Delhi Railway station has to come out and board an auto/taxi or a bus to be able to reach there. Metro connectivity is awaited in another 2-3 years perhaps. more  
at what interval ministry of railways is reviewing the suggestions of the there any thought to select best suggestions and offer a letter of appreciation. more  
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