Data indicates sellers on e-commerce sites don't display MRP
Data revealed that most sellers on e-commerce sites have failed to comply with the Centre's order to publish maximum retail price (MRP) on products, a day before the deadline (January 1).
Earlier in the year, the department of consumer affairs amended the Packaged Commodity Rules, 2011, and issued a notification which stated that from January 1, 2018, sellers on all e-commerce sites will have to disclose the actual MRP of the product.
Though the department of consumer affairs had given a six-month window for the e-commerce sites to comply, a survey conducted by LocalCircles revealed that most of them still aren't ready with MRP disclosure on 100 per cent of the products. Data suggested that only 10-12 per cent of the products on an e-commerce site are now showing MRP, as they are being stocked by the sites themselves.
In an earlier survey that was conducted by LocalCircles, consumers, in addition to the MRP disclosure, had also demanded via the Connected Consumer circle operated by the department of consumer affairs that all human consumption products (food, medicines, cosmetics, contact lenses) listed on e-commerce sites must also display expiry dates so the consumer can make an informed decision. The same was also mandated by the department and through the Packaged Commodity Rule amendment 2017, and the same was made mandatory from January 1, 2018.
This requirement means that the same food product may now be listed twice, based on the manufacturing lot number. While e-commerce sites are outlining compliance difficulties for this new requirement, it does help the consumer. Many consumers earlier had reported receiving products from e-commerce sites which has 30-60 days of shelf life remaining and their subsequent inability to consume them, with the return policy on such items being quite stringent. more
Earlier in the year, the department of consumer affairs amended the Packaged Commodity Rules, 2011, and issued a notification which stated that from January 1, 2018, sellers on all e-commerce sites will have to disclose the actual MRP of the product.
Though the department of consumer affairs had given a six-month window for the e-commerce sites to comply, a survey conducted by LocalCircles revealed that most of them still aren't ready with MRP disclosure on 100 per cent of the products. Data suggested that only 10-12 per cent of the products on an e-commerce site are now showing MRP, as they are being stocked by the sites themselves.
In an earlier survey that was conducted by LocalCircles, consumers, in addition to the MRP disclosure, had also demanded via the Connected Consumer circle operated by the department of consumer affairs that all human consumption products (food, medicines, cosmetics, contact lenses) listed on e-commerce sites must also display expiry dates so the consumer can make an informed decision. The same was also mandated by the department and through the Packaged Commodity Rule amendment 2017, and the same was made mandatory from January 1, 2018.
This requirement means that the same food product may now be listed twice, based on the manufacturing lot number. While e-commerce sites are outlining compliance difficulties for this new requirement, it does help the consumer. Many consumers earlier had reported receiving products from e-commerce sites which has 30-60 days of shelf life remaining and their subsequent inability to consume them, with the return policy on such items being quite stringent. more
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View all 6 comments Below 6 comments
Yes, it is a fact. Whenever such instances are noticed the ecommerce company should be taxed. more
Oct 09
But whenever we open an eCommerce site to enquire about any item, MRP is found to be quoted though apparently inflated with intention to lure the consumers by showing high discounts. This trend has to be stopped. more
Oct 03
What are the next steps the Government has taken if the e-commerce sites have failed to comply with the directive. It is more than 19 months now since the deadline of the implementation of the directive. At least printing of the MRP is not a challenge for the e-commerce sites to implement. There should be strict penalty for non compliance. Like what has been imposed for traffic violations. more
Oct 02
THE CONCEPT OF MRP HAS BECOME A JOKE.HOW DO WE UNDERSTAND A DISCOUNT OF 50% ON MRP OR EVEN MORE?? more
Oct 02
Certainly. What is the surety that the material is second hand- reject or used? Who takes the responsibility after the goods has left the seller's premises? The seller or the insurance company( if insured)? more
Oct 02
Every one has difficulties of compliance in life. This should not be an excuse for delay in implementation. The basic requirement of law is to facilitate ease of living. If this cannot be achieved, there is no point passing laws. The govt. should have been more receptive to the needs of business.The business to should have responded positively. But when both fail, it is for the consumer to respond by boycotting the informed decision of both the government and the business, till it is set right. Whereas there should be justice and fair play to the business, injustice to the consumer should not be acceptable. The government should step in immediately and not permit things to take their course. This is the bare minimum expected of a government and should not be considered as a star achievement. Slogans do not yield results, action does. more
Oct 02
