Courier Services Standards

This is really the need of hour. The earlier it is done better it is. Some of my important documents have have lost or got not-delivered, due to callousness of the courier companies. There was no remedial management and i had to drop the matter where it was. It is high time to do so and there should be simple deterrent to these couriers business people. They should be made to understand the importance of trust a customer reposed on these companies. Since my episodes, i have stopped going to these couriers,and switched to speed post instead.
Do some thing. more  

View all 19 comments Below 19 comments
Both systems have their + and - points.Firstly where they are located near to your office/residence.Secondly how much do they charge.Because as per me nobody takes responsibility.Many a times speed post takes more time then courier. more  
Though speed post is better option than many private courier services but it also need lot of improvement and accountability. It appears that speed post do not keep record of deliveries made. While the delivery is usually later than normal, and if asked for a certificate of delivery they want the sender to provide all the details of the consignment booked. As against that Blue Dart is well organised and fast. Between Delhi Mumbai often deliveries are made same day. more  
No government binding or norms set by government or courier companies them self set reforms, where by, one who looses his parcel, there can be compensation. As far valuable documents or high value articles, or very important documents are concerned, always better to cart it through SPEED POST. Though, government body takes some steps to investigate, private couriers don't even listen to any complaints.

Today postal department is bleeding, on account of inefficient workmanship. The basis reason why courier mushroomed in India is basically because of the inefficient working of the postal department. Because of the poor quality performance, today postal department is almost sinking.

As long as possible, all valuable parcels, preferably be sent only through registered basis, as incase of responsibility of courier is concerned, one cannot get any positive reply. more  
Past 10 years we should have ben noticing a change in the attitude of the postal staff particularly at he counters , Post men & women . They are polite and counter staff are attentive ,conscious of their responsibilities to the Customer . We NOW have a mix of old and Young Post men & women. THE YOUNGER ONES DON'T VISIT HOMES IN A GROUP OR INDIVIDUALLY FOR FESTIVAL BAKSHISH . more  
you are right..!!.. If u can afford, try DLF or BLUE DART couriers for safe carrying of your goods or documents. Local based couriers are all goons and are controlled by 'politically affiliated' mafias. If it works fine but, if it does not, you have no recourse. In these circumstances, it would be much safer and easier to handle SPEED POST. After all, it is Central Govt. owned and WE HAVE SOME RECOURSE, IF THERE IS DEFICIENCY OF SERVICE..!!.. Only flip side is, you have to put up with the bureaucratic behavior of the Post Office staff..!!.. more  
Post a Comment

Related Posts

    • Jio Mart Order Deliveries

      I have ordered groceries with Jio Mart through their web portal and the complete order was pre-paid. The order was placed for delivery in Koperkhairane, Navi Mumbai. Now it's been more than 10 da...

      By Jagadish Laveti
      /
    • Standardizing Prices for COVID-19 treatment in private hospitals

      (1) Government should release initially a press note and order later to Private Hospitals finalizing tariff for treatment on COVID patient treatment. (2) Also Government, if require may provi...

      By SHRIKANT SATHE
      /
    • Make My Trip refusing to return airline refund

      I had booked tickets on Air China through Make My Trip. The flight got cancelled due to the lockdown and I requested a refund. Air China has refunded the total fare but Make My Trip has credited it...

      By Tejinder Singh Ahluwalia
      /
    • Jhingalala....my foot

      For past over n year or so facing cheating problem from Tatasky. They will SMS " on Ur request "Kid Mini HD' costing 45/- will be added to your pack" And channel added without any ...

      By Kkrish Arora
      /
    • Standards for Home Delivery

      Can the BIS create standards for Home Delivery. Different companies are doing it differently. Different sectors and societies, businesses and commercial buildings are accepting them differently.

      By Ajay Dutta
      /
    • Fumigation and Disinfection

      BIS please work with people and experts and create standards for fumigation and disinfection of offices factories and public places. Urgent.

      By Harsimran Kaur
      /
    • A SCAM

      A scam, it cannot be called anything else, is being operated by companies claiming that they will supply medicines online. I have been trying to have a critical medicine sent to my sister in Jabalp...

      By Suresh Pramar
      /
    • Urgently Needed - Standards for online classes

      Via the local circles I want to request our Government to urgently make standards for online classes. Have been observing both my kids in two different schools and its all over the place.

      By Jyotsna Dutta
      /
    • Standards for Ventillators

      My brother in law who has strong engineering expertise wants to get into manufacturing of ventilators given the massive shortage around the world. Can BIS please advise if they have stan...

      By Sudesh Rai
      /
    • BIS standards for quarantine

      So many people are doing quarantine in their own ways for covid 19. Can the bis organisation with health ministry come up with quarantine standards that can then be published for all??

      By Vinita Agrawal
      /
    • BIS wake up

      Asking bis officials to please wake up and see how people are selling spurious hand sanitisers in the market. If companies arent following your standards why do you make any?

      By Anshu Verma
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)