Corruption in Railways - How exactly

Met with someone today and was surprised to hear of how corruption is on in Railways. This person is somewhat related so I don't want to share their location and name but here is the essence of what's going on.

He has been awarded contract to run pantry in a super fast train. To keep that contact he has to pay 50000 a month to complaint redressal officers so none of the complaints against him go anywhere.

To recover this bribe money, he takes 10-15 people every day from north to south inside the pantry car. When there is checking, these passengers have to wear uniform given by him. He charges 500 on average making 5000 a day one way which amounts to 2.5-3 Lakhs a month.

When one of the complaints against him escalates, he has to pay another 50000-1 lakh to officers.

Like this he is happy that not only he is getting paid to run pantry, he is netting 1.5 to 2 lakhs a month.

Now this is at the cost of fooling common junta and using tax payers money to fill officers pockets. Who cares whether food is good or stale or dal has cockroaches.

If there is a network wide menace across 1500 trains then one can only imagine how much corruption is there.

Hope this circle and Suresh Prabhu Ji can action on this. more  

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I am also yet to hear on this matter more  
In railway, corruption is veheent. once , I found no vacancy for my journey from Kalyan to Gwalior in AC-iii, BUT on spot , I got berth from TTE. Fellow passengers also got berths after payment of extra money. Similarly, I booked for my journey from GWALIOR TO Trivandram by sleeper and AC-iii. In final chart, tickets for both class , were confirmed. I got cancelled reservation for sleeper on line. but refund was declined. On persuasion, I was advised I have travelled on tickets of both class. On persistent followup , I asked for providing me evidence of my journey and particulars IDs noted in chart. . Ultimately , I received after one year. Instances of corruption may be seen many more. more  
Really hope that the persons in position who can take action, do take action. But experience tells that this is not anything that is new or surprising, everybody in the know-how are part of this vicious circle. Will be surprising and encouraging, if this is can be controlled. These web based circles are as virtual as they can be. Still cross my fingers. more  
The corruption starts everywhere a government agency is involved. The person cannot get any work done through government agency without paying a bribe. There is no escape from the corruption as the mindset of people will not change. more  
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