Consumers can now come together as a class: LocalCircles Impact

Many of you have been sharing feedback about various consumer issues over the last 2-3 years in different circles and LocalCircles has been aggregating the feedback and sharing with the Government.

We are pleased to share with you that the Government in the Consumer Protection Act 2019 notified on July 20, 2020 has included Class Action Suit provision. This provision will allow consumers to come together as a class and approach CCPA to claim damages for product defects, service deficiency or misleading ads. Below is the detailed LocalCircles survey report:

Class Action for Consumer Protection - Survey

You are invited to review the above and share your ideas on key areas where this provision can be used in the near future. The objective is to prioritize key areas and share the same with CCPA so action happens in those area where consumers are suffering the most.

We look forward to your inputs! more  

View all 54 comments Below 54 comments
The Consumer Protection Act 2019 should be utilised for the benefit of the public. more  
Please include
1. All government departments
2. All Courts, Police, Legal Systems, Legal Practitioners since they charge money

the biggest draw back, is when one has to pay to get justice, but doesn't receive anything & can't approach anywhere complaining against such systems more  
I have lodged complaint on customer App regarding Expiry of Orange Cash of Grofers Customers on 31 july 2020,redemption of which were stopped during lockdown,
Previously 10%ofOrangeCash could be redeemed on 90%bEssential items,now they have restarted but Atta,Pulses,Rice,Sugar, Tea,Almonds, Soaps, Detergents,Floor Cleaners are not covered for 10% Redemption.
There are lacs of Grofers customers having Orange cash, balance and by 31st July Orange Cash worth Several crores of Customers will be arbitarily reduced to Zero.
Grofers should increase the validity date to 30 November 2020 and allow redemption on 90 % essential items as per pre Lock down period. more  
Very good information. There is one problem also we are facing with monopoly and authoritarian attitude of DHVBN, Faridabad Div,. F14(4). They issued /uploaded June Month's Elect. Bill on their website against our Account No. 5432240000 of Kalibari Cooperative Group Housing Society , Plot No. GH-15, Sector-21D, Faridabad on 08.07.2020 but mentioned issue date in back date i.e. 22.06.2020 and due date 02.07.2020. No Electric Bill was issue/uploaded in the month of June, 2020. Also they issued/uploaded July month's Bill for Rs. 479048/- within the gap of three days with due date 21.07.2020 by adding the June month's Bill with Surcharge. Why surcharge when they uploaded June month's bill on 08.07.2020 with showing due in back date 02.07.2020. We made several complaints but they did not adhered.Can this matter be dealt through Consumer Protection Act 2019 ? more  
Super excellent work local circles. This consumer affairs dept was the most dead dept till you arrived on the scene and started taking our voices to them. more  
Post a Comment

Related Posts

    • How can festive spending help revive the Indian MSME?

      For the Indian economy to recover from COVID-19, it is critical that the demand for small and mid sized businesses recovers. With the festive season kicking off soon, we would like to seek your inp...

      By LocalCircles Manager
      /
    • Rising Prices of Essentials hurting citizens

      Many of you have been writing in various posts and comments on the rising prices of tomato, onions and potato and thereafter we at LocalCircles conducted a survey which clearly brings out the high ...

      By LocalCircles Manager
      /
    • Urgent action needed so people can find COVID ICU beds

      Many of you know how with your inputs LocalCircles was able to escalate the issue of COVID test and treatment price capping in April-May and the same was done by most states. Once again w...

      By LocalCircles Manager
      /
    • Are you still struggling to get good mobile network coverage?

      The COVID-19 pandemic over the last 7 months has led to less in-person interactions and a multifold increase in interaction over mobile phone calls and video calls. Last year you had raised the iss...

      By LocalCircles Manager
      /
    • Code of Conduct for Parliamentarians

      What happened in Parliament today is attached. Most pathetic scenes. If these guys cant behave properly they have no right to be inside the parliament. Who we put in parliament is a also...

      By Anil Mehta
      /
    • Don't Equate Alcohol and Opium to Party Drugs

      3 national weekly magazines have a front page headline details comparing Alcohol with party drugs ! Ignorance is Not Bliss. Party drugs are Not Only Marijuana which is grown i...

      By Dr. Neelam Nath
      /
    • Covid-19 and Revival of the Restaurant Industry

      Many of you participated in the circle survey on consumption of restaurant food in the recent times and what you will be doing in the next 60 days as far as consuming outside food. Here is the surv...

      By LocalCircles Manager
      /
    • Transparent assignment of ICU beds needed

      Yesterday, one of the senior most surgeons of Rajasthan Dr Dinesh Jindal (attached) passed away from COVID19. He failed to get an ICU bed in time in a COVID facility despite being symptomatic &...

      By Veena Maheswari
      /
    • Full blown investigation on Bollywood and Drugs

      Given all thats come out in the SSR case already, why is the Narcotics Control Bureau and the Central Government not launching a full blown investigation on bollywood industry. Jaya Bach...

      By Preeti Kumar
      /
    • Circle Terms and your ideas for causes to be undertaken now

      Many of you know how LocalCircles over the last 5 years has taken up various issues of importance to the citizenry and got them addressed. Be it getting CCTVs in courtrooms initiated via SC or disc...

      By LocalCircles Manager
      /
    • Handling of Personal and Anonymised Data of Citizens

      At LocalCircles, we understand that no citizen has the time to read 20-100 page policy input documents released by Government bodies. As a result, we ensure, we read them, translate them into easy ...

      By LocalCircles Manager
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)