Consumer Grievances in Real Estate - What can be done

Consumer may have broader issues like quality of construction, delay in construction, financial issues but broad issues which are not addressed in real estate. Being connected with building industry, I can address the core issues of real estate project developments and flops of builders.

1. There is no check list draft for consumers to check for legitimate development and there is no broadcast of events, news papers are filled with commercial advertisement but estate officer will give no policy, check list for events like

1. Change of land use certification

2. Area approved for developer for CLU provided. There shall be mandatory print out displayed in office of real estate developer.

3. Environmental Clearance (Water Supply, Drainage and Treatement)

V.V. Imp
4. Estate Office has no check on financials of builders from where the money will be sourced to close the project from inception till closure. Huge Financial Greed is governing real estate industry.
For Eg Builder started his project with 250 Flats with 5 Blocks, with marketing all 5 blocks together. Without financial closure, bulider will put entire project at stake, if individual can not make one home, builder can not make 100 homes, without consumers money.

Government shall get the security deposit from builder, banks etc and disburse the payment to contractor. It is public money.

5. Fire Safety Norms / Rain Water Disposal etc are again major issues. Certificates for clearance to be made public.

6. Design and implementation of multi storey is a major criteria. Competency to approve design and basis of design for mass housing shall be through government approved on panel consultants.

7. For individual plot developers, background of property with mutation data shall be available

8. Complete Purchase sale and resale process shall be made public.

9. Real Estate developed under village panchayats and muncipal corporation, system shall be available.

10 Government shall authorise more private professional people to validate plans, and shall cancel the license of a person if norms are violated till completion of the project. more  

View all 8 comments Below 8 comments
A consumer is a person, who have paid some amount to get the material or services. If any such cases are present, you can knock the door consumer court. more  
This needs proper implementation.Another is electrical fires is also very common in buildings.Rewiring must be done after every 30 years.At many a locations specially where high rises are there,roads are narrow and snorkel do not have enough heights to reach higher floors. more  
Apart from Consumer Commision the RERA and the Criminal Complaints (All symultinous) will be the best way to fight with.

Advisable to have couple of Other victims so to reduce the Burden of Time, Money and efforts on a single complainent else chances are there that you will be vicimised by various other means so to get ridoff. more  
All the points mentioned above if addressed properly, will go a long way in reducing the risk of the individual. It will also increase the transparency of the deals. more  
Sent from my Samsung Galaxy smartphone.
-------- Original message --------From: Ravneet Singh Bhatia <> Date: 4/24/19 4:25 PM (GMT+05:30) To: Subject: "Consumer Grievances in Re..." more  
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