Catering in train

Read this fully to know the pantry car scam of Railways.. see the official site price list. Sending u this forwarded message. Can this be circulated so that this fixed and railways get back their past glory ???

As fwded

*Indian Railway Catering scam.*

Want to share my personal experience - Last week I was travelling from Visakha Patnam to Howrah in Yesvantpur Howrah Express. Ordered Veg. meal from the pantry car, as per waiter it was *₹90/-* only.

I have always in mind that these people are charging very high for the meals but never took it seriously. But this time I determined to enquire about it.

Googled about the rate card and menu, found this website,

*IRCTC Help: IRCTC Latest Food Menu Rates*

I was shocked when I saw the rates -

Veg meals which pantry car person was selling at ₹90/- is only *₹50/-.*

Non-Veg meals pantry car rate was ₹100/- is only *₹55/-.*

Two more options are also available as Standard Thali Meals- Veg and Non-Veg at *₹35/- & ₹40/-.*

After meals , I handed over ₹50/- to the waiter, but he was demanding ₹90/-. I asked him about the RATE CARD, he refused to have any such thing. Shown him the above website and rates, he was like *₹50/-* will be ok but *DON’T TELL ANYONE.*

I was so furious, travelled all the way from 13th coach to 1st coach to the pantry car. And on my way, informed co-passengers who were taking the meals from pantry about this scam.

Met the *Pantry-In-charge.* Enquired about this. he was also telling the same story, rate cards are missing right now but will shortly get the new one. About the Jacked price of meal he was mum. Lodge a complaint in his Complaint register, which he handed over to me after half an hour. Initially He was pleading not to write the complaint but after writing the complaint, he was like nobody will see this, it will go into dustbin that’s it.

To my surprise, against my complaint (he is obliged to give reason in writing - triplet complaint copies - one has to handed over to customer) he wrote _*“taken only ₹50 from customer Bill No XXX and this customer writes complaint every time he travels“.*_

The same situation is in almost every train, pantry car meals price are jacked up as no one question them, no one ask about the rate card.

As per one of the estimate, every day around 25 million passenger travel from Indian Railways, if only 5% of these passengers takes either lunch or dinner from pantry cars, even extra *₹30/-* on each plate will make these people rich by *₹37,500,000.*

_*Please do insist for Bill every time you ordered any food from a Railway pantry car.*_

_*Please do try to forward this to all, as so many depend on Rail travel & can't afford Air travel.*_ more  

View all 154 comments Below 154 comments
Railways Mobile SMS services which was very good move started by our Hon'ble Railway Minister Shri Ramesh Prabhu couple of years ago is Surprisingly not working now a days....! we are not getting any reply from that Mob SMS no. i.e. 9717630982. Hence concerned authorities are once again requested to start that Rly. Mob.SMS services which was very very helpful to Railway Commuters especially Mumbai Suburban Railway Commuters to high light their Grievances. more  
MR Prabhu has finally realised that he cannot fight with corrupt Railway. Let them loot India more  
See, most of the contractors have sub let the contract and charging premium. This sub letting go even to four layers. Then our RPF/GRP , TTE etc enjoy free meals. on the top of it catering dept and Railway board charge their Haffttas so who is paying it all. Passengers. Our Railway will not disturb all these power brokers si it is bound to happen. more  
Why not the Railway display it as printed Menu about quantity & price in every coach, though there are only limited items, I do not think it is difficult. more  
Sab golmal h.milawat corruption ? On 25 Jan 2017 10:20, "BALDEV VAKHARIA" wrote: > more  
This is an important issue. I shall inform to fellow passengers. I also understand that two types of meals are available at most of the important station: (i) Janata meals vegetarian in thalis is at Rs 45/- and non vegetarian thalis is at 50/- available at Refreshment Rooms (ii) High standard refreshment room - (a) veg thalis is at higher cost say Rs 80/-to 90/- (b) non veg thalis is at Rs110- to 120/-.Recently while traveling I did not bother to book meals available pantry service. On Wed, Jan 25, 2017 at 10:32 AM, BALDEV VAKHARIA <> wrote: > more  
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