Budget Priorities from Citizens

Below are the Budget priorities received from the circle along with the collective opinion via polls/surveys. We thank LocalCircles for conducting this exercise independently and keeping it free from any biases. Based on the list below you are welcome to share additional inputs as like last year they can be incorporated during the course of the year.

Top Priorities from Citizens

1. 50% refund should be given on Tatkal ticket cancellation 6 hours before departure
2. No limit should be put on number of tickets booked with self as first traveler
3. 50% of the general quota tickets should open at 120 days, remaining 50% at 60 days
4. Creation of a phone based check in process which will give Railways real time seat availability status and minimize TTE discretion
5. Effective maintenance and reporting of malfunctioning train toilet accessories
6. Proactive guarding of trains by RPF with regular rounds within trains
7. Emergency Quota for anyone other than genuine emergencies (death in family , medical, etc.) or travel of elected representatives should be paid at Premium Tatkal rates
8. Systemic process which is online and transparent for submitting Emergency Quota booking requests
9. Accessible and trained RPF and GRP personnel at stations and platforms
10. Minimizing presence of non-ticket or non-platform holders on platform through effective access control and technology

Secondary Priorities from Citizens

1. Effective and process driven security and luggage check at stations for all
2. More elevators and escalators should be installed for families/elderly/special needs travellers
3. Effective display of train arrival/departure and coach numbers on platforms
4. All assistance/helpline numbers must be displayed in coaches and on platforms
5. Stations and platforms should be monitored through CCTV surveillance
6. Attendants and TTEs should be trained for addressing/escalating safety issues inside trains
7. Utilizing operations research techniques used by large airlines for optimizing train network
8. Enabling effective allotment of lower/middle berths for senior citizens and women with young kids
9. Hassle free Coolie/Porter services for citizens with an online/app based booking option
10. Pest control that addresses cockroaches and bed bugs effectively
11. More phone charging points are needed, especially on side berths. more  

View all 143 comments Below 143 comments
No need for concessions in tatkal tickets. Tatkal tickets are meant for an emergency travel. Therefore it applies to all the passengers. No masti like quota, refunds, senior cittizens concessions etc..... A person who remain undecided even for the last six hours GOD bless them. A person who buy tickets in tatkal either should travel or made to pay to the railways. Limits for No. of tickets to be booked is perfect in place. No need for a change. This will ensure that all gets an opportunity to have their confirmed tickets. If no limit then any one will book tickets for the whole BARAT for the wedding. Before Expecting a trained and accessible RPF & GRP personnel at stations and platforms the passengers must observe the discipline and decorum. No overcrowding at platforms in the form relatives & friends coming to just drop and give send off. I have seen some times 3 to 4 passengers are traveling and 10 persons are visiting at stations to drop and see them off. why ? Show the airports like discipline and you will get the similar facility. more  
I think passenger focus is fine but track renewal and upgradation needs money allocation. There is urgent need to improve safe running of trains at faster speed. Train punctuality is also important. these are core jobs for railways. We need more automation for train running and signalling than at present for all this. more  
Concessions should also be grated to Senior Citizens in TatKal Tickets. 50% of refunds should also be given in such tickets. Do the Sr.Citizens need not move in urgency? Why they are not given the concessional tickets like ordinary tickets in which they are entitled. Pensioners/Sr. citizens are not all economically in a sound position. Rather they are an economically weaker section. I fail to understand, why they deprived of such facilities. What % of these people make movement ! more  
higher train frequency can transport more passengers a day more  
I am grateful to Sh.Suresh Prabhu to take the development of railways vacant lands especiallly near railway stations in Tire 4,3 and 2 cities for Horticulture,Floriculture,Vegetations,etc in the current budget.This matter was reported to railway ministry for the last 10years. more  
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