BEWARE SENIOR CITIZENS – IRCTC e- ticketing system makes you surrender the
A useful Message making the rounds :
While booking Train tickets. For travelling in trains Senior citizens have been given concession as below:
40% Concession in fare for Men over 60 years of age and
50% Concession for Women over 58 years of age .
The concession was given after much deliberations and discussions as a welfare measure towards senior citizens.
Now while booking train tickets online through IRCTC,
now a screen appears at the time of booking with two tricky option
for the senior citizens to give up the concession so far availed.
The screen comes with two option *OK* to give up the concession and *Cancel* to proceed booking with concession.
YOU MAY THINK THAT
*OK MEANS THAT YOU WANT TO CONTINUE WITH THE CONCESSION AND*
*CANCEL MEANS TO FOREGO THE CONCESSION.*
IN RAILWAY'S PARLANCE IT IS NOT SO. It should be YES or NO.
So they indulge in such jugglery of words to confuse the senior citizens/passengers.
As IRTC is now using technical words to loose your senior citizen benefits..... Forever
*Just spread the awareness...* 👍
Oliver peter d' souza, Executive secretary
Rly Yatri Seva Sangha., Mumbai.
The feeling among passengers booking is that if “CANCEL” is clicked it would be interpreted by the IRCTC “ CANCEL TO AVAIL THE CONCESSION “ – This seemed to have happened in a couple of cases .
Why not Railways instruct the IRCTC to be clear and also honest in their questionnaire to elicit the right information before booking ?
Why should 2 Questions be combined for 2 different issues . That confuses the passengers booking tickets leading to loss of their Money .
The 2 Questions should be very clear from the IRCTC :
* One is to bring proof of age ,
* the other to confirm availing concession . IRCTC make it simple & hassle free .
Should the passengers “Spoon feed the computer staff ” , “Can’t the staff foresee how it will be Perceived by the tense Passenger “ . more
The railway officials should care about the elders and make the old people to have their journey hastle free and assistance. Should they give respect to seniors. We did not want a Nobel reception like in Korean or japanese. more