Bad LEDs - need process to get replacement

I must say the Govt instituted LEDs in a hurry and now many of them are failing. We need a mechanism where if one has a failed LED they can call the OEM with details and a replacement is home delivered or can be collected.

Because of lack of process the consumer suffers and is stuck with a failed product after 3-4 years of use.

Philips havells all are failing. Will BIS take action or as usual say not our problem? more  

View all 7 comments Below 7 comments
All members of consumer court are corrupt. Where do you go? more  
Check your input Voltage and fluctuations if any through power supplier. more  
I haven't seen any LED Bulb guaranteed for more than 2 years, the norm is a 1 year guarantee. I have personally claimed a refund / replacement within 1 year, but that requires the bill to be retained to claim the refund / replacement. The expected life advertised has no contractual commitment associated with it. more  
Blaming won't help. Every product has a life-time. The manufacturers exaggerate this factor and users, in their gullibility, fall prey to it. They also find ways to get out their responsibility during the so-called warranty period. Take them to court and you make the someone else rich. more  
I have also a similar experience of LED bulbs. Against an advertised life of a few years, 3 of my bulbs failed within 3 years. A free replacement as suggested above, will atleast arrest to some extent, the low quality of bulbs produced. The next difficulty I foresee is the refusal of the manufacturer to replace under one pretext or other. Necessary rules regarding such refusals need to be framed simultanously. more  
Post a Comment

Related Posts

    • Congratulations circles

      Hallmarking of gold jewellery will be implemented in a phased manner from tomorrow. It will be initially starting from 256 districts which have Assaying marking centres. Jewellers with annual turn...

      By Sneha Goyal
    • Standards for pulse oximeters

      A lot of made in china pulse oximeters that cost 500 there are selling for 3000 in India online and offline. Earlier they were 1500 in India. Does BIS have any standards for oximeters?...

      By Sarika Bansal
    • Reputed Manufacturers are violeting their AMCs

      Eureka Forbes, a very reputed Manufacturers of water purifiers make AMCs for 1 or 2 years with advance payment. After that the customers are left on the mercy of their service technicians. For any ...

      By S.K. Choudhury
    • Quality of air conditioners

      Air conditioners made in India are really not suitable for the conditions here. Too many of them have gas leaks need fixes, atleast once every year may be twice in places like Noida. Why...

      By Kajal Singh
    • Extend Warranty Period for Cars

      carmakers don't offer standard warranty for more than 3 yrs. Compare it to consumer durables & the unfairness comes to light. Your compressor in AC & fridge carry a 10 year warranty. So doe...

      By Radha Kadam
    • Fan checking

      In India no one checks their fans regularly for wear and tear. See attached. Someone I know was sitting right opposite to where his blade flew. It could have hit him on the head. It brok...

      By Shailesh Deshmukh
    • Maintaining Service Center/Network on mandatory basis

      It is so common that brands after selling their products for years shut down and shut down their service center network while customers have their product. Latest to come in this categor...

      By Radha Puri
    • Standards for Indoor Air

      Has the BIS or any other body CPCB or Environment Ministry come out with air standards for indoor air? This is an important issue at this time as we open up flights and have indoor space...

      By Sarita S
    • Sugar in sweets & Salt in Namkeens

      The government should fix, announce and check content of sugar in sweets sold all over India. There should be on spot-checking and penalties for the excess sugar content. Greedy sweet makers (Halva...

      By Darshan Sharma
    • Sub standards helmet

      Bis - u are responsible to make sure helmet makers are following standards. That is not happening. See the substandard products available in Noida. Why are you guys not doing...

      By Mukul Puri
    • Service Standards for Appliances

      When one buys a new appliances from market or ecommerce websites and it goes bad within 30 days, there needs to be a mandatory requirement for all brands to have a phone number and email on the app...

      By Ajay Dutta
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)