After sales service billing standards
These must apply not just to time taken to service a consumer request but also to billing standards.
Many companies are using 3rd party service providers and those guys sell their own products and services to consumers without knowledge of the company.
Service technicians of so called Samsung, LG, eureka forbes, kent ro, ifb are all entreprneurs running their side business of supply goods and services to consumers.
BIS and Consumer ministry needs to intervene. more
the company or contractor, it is our (customer) responsibility to be
careful, instead of blaming company/contractor. Thanks. more
I know the issue here is about after sales service loud and clear. But i did mention in the begining stating clearly suggested what can be done rather then running pillar to post , then fight in consumer court etc,etc,etc.
In the present system consumer has no counter conditon to put forward before buying any service. All those service n sales are with only one sided conditions.
Anyway , upto the individual what to accept n what not.
The balance can only be released after satisfactory performance .Then all such sellers n suppliers can be controlled.
Then only we can get rid of all the problems by and large.
The only issue is how to formulate groups for common item purchases or even sorted out items ,the members have to deliberate n decide.
Hope , this suggestion will not go unnoticed or unattended.
All are requested to review it n need not give judgement only like judge.
This has to be introduced n we all have to make a joint pil. more