After a 50 hours of sleeper class journey, I understand the arrogance of the staff

Very interesting journey it was! I have attached some details so that a traveler's experience could add value to Make Railways Better!
1. Actual ticket cost is Rs.770/- per head. We paid Rs.4650/- for two under dynamic fare through online premeum tatkal booking. The coach TC justifies the fare minus the basic needs of the travellers.
2. I could see live how a TT generated a sum of black money
3. I saw the misery of general class ticket holders who were our co-passengers in sleeper class births.
4. Police / Military personnel of lower cadre were made to travel on waiting list tickets and sleep on the floor in the nights. So the population of one compartment was 11 instead of 8
5. I witnessed the horrible pantry service who loot the railways and the common people
6. There were signs of some attempts to bring changes in railways for better. But, the ground staff has not changed absolutely leading to the same level of dirt what I saw 2 years back.

Actually, it is the nexus of contract staff with the Railways field staff who manipulate both the passengers and the Government. more  

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When agents take more money for railway tickets it is called illegal and when railways collect more money it is legal.TWO YARDSTICK TO MEASURE ONE WORK!!!!!! more  
what shashidhar bhat is saying right more  
Mr Bhat is correct Premium Tatkal is loot by Government of its citizens hard earned money more  
I have also noticed that these are not regular TC who collects money, instead those who come on ad-hoc basis for surprise checking is the culprit. Possible that they are fake again! How many of us really see the ID cards of those officers. more  
@ Bhaskar, can you help me to quantify the amount of black money generated in Railways? more  
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