A defective fridge

I picked up a side by side fridge on April 9th.I have been having issues since the day I bought the fridge. I have given repeated complaints, but in vain.
My frost free compartments are loaded with dice. the other side is constantly having water-yet am told its alright--the temperature inside and outside matches
An external fridge mechanic has told me there s an issue. I dare nor repair it as itsin the one year warranty.
Please help me know what i should do
I bought the fridge from Reliance more  

View all 18 comments Below 18 comments
Usually refrigerators come with 2 years warranty for body and 5 years warranty for compressor. It is quite unusual that a high end fridge comes with 1 year warranty. You are short on time and dealer is fooling you. Please follow as advised by M/s Ranjit Biswas and Bholanath Das. Do it on priority basis. Good Luck. more  
The fact that the fridge had a warranty period of one year only was itself an indication regarding its quality/worthiness and one should have become alert in picking up such a product. Since you have already become a prey thereof, you may now create adequate documentary evidences regarding its defects and your service requests to the supplier as well as manufacturer pointing out the defects, if your fridge carries manufacturer's warranty, you may require to knock the doors of the Consumer Court to get your grievances addressed. more  
PREMILAJI,please get guidance from the NATIONAL HELP LINE FOR THE CONSUMERS 1600 11 4000.Meanwhile file a G D with the Local POLICE STATION.Then send the acknowledged copy to the MD of RELIANCE ,Retail.We are sure ,this cheating company RELIANCE retail make a replacement of your defective FRIDGE.You also may post your experience with the Reliance on the leading newspapers...With kind regards..BN DAS,KOLKATA more  
Within the warranty period the manufacturer is obliged to come and have a look at the unit. There was no need for you to consult any other party for assistance or help or consultation..... more  
As every one else suggested a strong worded letter to Customer Care Service would definitely help. Writing to Customer Care Service Centre has helped while dealing with my car where clutch plates got burnt after 5000km drive or IFB washing machine and land line telephone and Internet connections. Wish you all the Best. more  
Post a Comment

Related Posts

    • Standards for Healthcare Services

      BIS - do you have any standards for healthcare services, esp around billing. People keep getting harassed at the hands of the hospitals, many of who do whatever they feel like. Can we pl...

      By Nalini R Malik
      /
    • After sales service billing standards

      I understand that BIS via localcircles is taking inputs on after sales services standards in India. These must apply not just to time taken to service a consumer request but also to bill...

      By Seema Shah
      /
    • Cheating by Make My Trip

      I have booked an online family trip through Make My Trip for corbett and nainital this week , I was assured a good stay with the words Sir, You will be happy but to my dismay it was only a promise ...

      By Naveen Gupta
      /
    • Air Purifier Standards

      Given the air in Delhi, it is important that the standards for air purifiers are not set very high (if mandatory). Otherwise only these large multinationals will sell them. Very importan...

      By Radha Puri
      /
    • Standards for public dustbins

      I am so far not impressed with activities of BIS. Who is their MD or DG? Why do they refrain from public engagement? I would like to submit a suggestion to create mandatory standards fo...

      By Ashima Gupta
      /
    • Standards for air purification products

      Can the BIS team please advise status of where you are in regards to standards for air purification products like air purifier, masks, bags, dehumidifiers, deodrisers etc. We cannot simp...

      By Harsimran Kaur
      /
    • confused systems of medlife

      its right that medlife is only an app. they dont have medicines in stock. medlife itself cancells your order. no transparancy at all. so many people will attend your call ,but no one h...

      By Satyapal Singh
      /
    • BIS site failing

      If one goes on its website to find bis approved gold jewellers for dhan teras, the site fails. Please get this fixed.

      By Radha Puri
      /
    • MEDLIFE - ONLY AN APP WITH TIE-UP PAHRMACIES

      Dear All, Have recently realised that 'Medlife' is only an profiteering APP and not dependable especially during emergency. Can give proof of all delayed deliveries for even non availability o...

      By Ajit Harite
      /
    • Standards for Diwali lights

      Every year we complain about chinese diwali lights flooding our market and yet nothing happens. They come back the next year. Why does BIS not develop mandatory standards for festive diw...

      By Vinita Agrawal
      /
    • PhonePe cashback offers

      I deposited UPPCL Electricity Bills Rs. 6314/- and Rs. 2612/- in October 2019 and July 2019 respectively under PhonePe casback scheme and both times received Rs. 5/- cash back . Normally I received...

      By HIRA SRIVASTAVA
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)