A defective fridge

I picked up a side by side fridge on April 9th.I have been having issues since the day I bought the fridge. I have given repeated complaints, but in vain.
My frost free compartments are loaded with dice. the other side is constantly having water-yet am told its alright--the temperature inside and outside matches
An external fridge mechanic has told me there s an issue. I dare nor repair it as itsin the one year warranty.
Please help me know what i should do
I bought the fridge from Reliance more  

View all 18 comments Below 18 comments
Usually refrigerators come with 2 years warranty for body and 5 years warranty for compressor. It is quite unusual that a high end fridge comes with 1 year warranty. You are short on time and dealer is fooling you. Please follow as advised by M/s Ranjit Biswas and Bholanath Das. Do it on priority basis. Good Luck. more  
The fact that the fridge had a warranty period of one year only was itself an indication regarding its quality/worthiness and one should have become alert in picking up such a product. Since you have already become a prey thereof, you may now create adequate documentary evidences regarding its defects and your service requests to the supplier as well as manufacturer pointing out the defects, if your fridge carries manufacturer's warranty, you may require to knock the doors of the Consumer Court to get your grievances addressed. more  
PREMILAJI,please get guidance from the NATIONAL HELP LINE FOR THE CONSUMERS 1600 11 4000.Meanwhile file a G D with the Local POLICE STATION.Then send the acknowledged copy to the MD of RELIANCE ,Retail.We are sure ,this cheating company RELIANCE retail make a replacement of your defective FRIDGE.You also may post your experience with the Reliance on the leading newspapers...With kind regards..BN DAS,KOLKATA more  
Within the warranty period the manufacturer is obliged to come and have a look at the unit. There was no need for you to consult any other party for assistance or help or consultation..... more  
As every one else suggested a strong worded letter to Customer Care Service would definitely help. Writing to Customer Care Service Centre has helped while dealing with my car where clutch plates got burnt after 5000km drive or IFB washing machine and land line telephone and Internet connections. Wish you all the Best. more  
Post a Comment

Related Posts

    • Making our home Earthquake resistant

      Seems like lots of earthquakes have hit Delhi recently in last 3 weeks and some scientists are suggesting a bigger one may be on the cards. Does BIS recommend retrofitting as a method t...

      By Ajay Dutta
      /
    • Kirana order deliveries

      Similar is my case with D Mart. I had placed an order on 23 May and was supposed to receive goods by 26 May. However, no delivery so far neither any update so far. When emailed customer service ce...

      By Hasmukh Sangani
      /
    • Jio Mart Order Deliveries

      I have ordered groceries with Jio Mart through their web portal and the complete order was pre-paid. The order was placed for delivery in Koperkhairane, Navi Mumbai. Now it's been more than 10 da...

      By Jagadish Laveti
      /
    • Standardizing Prices for COVID-19 treatment in private hospitals

      (1) Government should release initially a press note and order later to Private Hospitals finalizing tariff for treatment on COVID patient treatment. (2) Also Government, if require may provi...

      By SHRIKANT SATHE
      /
    • Make My Trip refusing to return airline refund

      I had booked tickets on Air China through Make My Trip. The flight got cancelled due to the lockdown and I requested a refund. Air China has refunded the total fare but Make My Trip has credited it...

      By Tejinder Singh Ahluwalia
      /
    • Jhingalala....my foot

      For past over n year or so facing cheating problem from Tatasky. They will SMS " on Ur request "Kid Mini HD' costing 45/- will be added to your pack" And channel added without any ...

      By Kkrish Arora
      /
    • Standards for Home Delivery

      Can the BIS create standards for Home Delivery. Different companies are doing it differently. Different sectors and societies, businesses and commercial buildings are accepting them differently.

      By Ajay Dutta
      /
    • Fumigation and Disinfection

      BIS please work with people and experts and create standards for fumigation and disinfection of offices factories and public places. Urgent.

      By Harsimran Kaur
      /
    • A SCAM

      A scam, it cannot be called anything else, is being operated by companies claiming that they will supply medicines online. I have been trying to have a critical medicine sent to my sister in Jabalp...

      By Suresh Pramar
      /
    • Urgently Needed - Standards for online classes

      Via the local circles I want to request our Government to urgently make standards for online classes. Have been observing both my kids in two different schools and its all over the place.

      By Jyotsna Dutta
      /
    • Standards for Ventillators

      My brother in law who has strong engineering expertise wants to get into manufacturing of ventilators given the massive shortage around the world. Can BIS please advise if they have stan...

      By Sudesh Rai
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)